Sales Executive – Russian speaker recruitment
Platts, a division of The McGraw-Hill Companies, is a leading global provider of energy and metals information. With nearly a century of business experience, Platts serves customers across more than 150 countries. From 14 offices worldwide, we serve the oil, natural gas, electricity, nuclear power, coal, petrochemical and metals markets. Platts' real time news, pricing, analytical services, and conferences help markets operate with transparency and efficiency. Traders, risk managers, analysts, and industry leaders depend upon Platts to help them make better trading and investment decisions.
Steel Business Briefing Ltd (SBB) was formed in London in 2001 by a small group of steel professionals. On 1 July 2011 Steel Business Briefing Group, including sister companies
SBB-Platts Sales Executive is responsible for ensuring each of the customers to which he/she is assigned has the best possible experience. That includes promotion of all products identified with sales manager through a combination of outbound and inbound telephone calls and emails communications to existing and prospective customers. The SBB-Platts Sales Executive will be responsible for meeting/exceeding individual sales targets and telephone activity targets as established by Sales Management. The individual is expected to leverage the existing customer contact base, to network and individually prospect for new opportunities and consistently apply superior sales skills to grow existing accounts and secure new ones.
The Sales Executive will be responsible for generating new subscriptions and other products by establishing contacts with relevant key decision-makers at new prospects and within existing accounts and introduce SBB, TSI and other Platts products as appropriate.
Responsibilities also include welcoming and administering incoming leads, maintaining and expanding the current database of qualified prospects within the pre-assigned sales regions or account base. Additionally, proactive outbound calls will be made to potential readers from lists either provided by management or self-researched and compiled from a given market or segment.
Participating in selling campaigns and promotions and initiating ideas of such.
Coordinating with customer services as needed, and maintaining accurate account information in the appropriate CRM system as well as any additional report(s) that may be required daily, weekly or monthly as determined by Sales Management are essential functions of this role.
Skills
- Fluent Russian language is a must and a second Easter European language a plus.
- Previous experience in a sales role with successful demonstration of ability to meet and/or exceed targets.
- Excellent written, verbal and presentation skills as well as ability to articulate complex product information to sophisticated prospects/customers.
- Must be able to build, maintain and enhance customer experience through consultative conversation while asking leading questions and offering superior product knowledge coupled with excellent customer service.
- Strong organizational and time management skills coupled with the ability to embrace change.
- Pipeline management skills in the CRM environment required.
- Demonstrated knowledge of proper telephone etiquette and professional attitude and integrity.
- Electronic news media sales is a plus.
- University degree preferred.