Senior Product Manager, Usage & Portfolio Management recruitment

H Y Partners is a boutique search firm focusing on recruitment in financial services industry. Based in Shanghai, we differentiate ourselves through in-depth and thorough knowledge within this area of practice. We assist client organizations in identifying and hiring the right professionals.

Our client is a dynamic financial institution, with strong international presence. In China they are one of the largest foreign players, experiencing high growth in most of its business portfolio. The Bank’s ongoing growth demands strong leadership across the firm. They offer a comprehensive set of development opportunities that drive programmatic, blended and action-based learning for their leaders across all corporate functions.    
    

Position: Senior Product Manager, Usage Portfolio Management

Responsibilities

• Report to Head of Unsecured Lending, own and drive usage and customer life cycle program for credit card

• Develop appropriate customer segmentation and targeting strategies to drive card usage, optimize customer lifetime value and retain customers

• Initiate and promote credit-facilities-related-features, including revolving, installment, cash advance, loan on card

• Full customer life cycle management from acquisition, cross sell, customer behavior analysis to retention/win back

• Work with Alliance team to develop spend stimulation programs to drive spending and AR

• Work with Credit team to support growth of credit facilities usage

• Lead the development and implementation of MIS analysis for customer behavior and value

• Ensure budgets are well managed with complete timeliness and accuracy

Requirement

• A minimum of a Bachelor’s degree in Business Management

• At least 5 years working experience in credit card business. China experience is an advantage.

• Excellent in both written and verbal communication skills; Business proficiency in English and Mandarin

• Ability to deliver quality results under stress and timeline

• Strong analytical and problem solving skills, demonstrated capability to address complex and ambiguous business problems with minimal guidance

To submit your application, please apply online using the appropriate link below or email your resume to admin@hypartners.com quoting “ SPM, UPM, V2620" in your subject heading. Your interest will be treated in the strictest of confidence.