Senior Trading Floor Support Analyst recruitment
Interface with internal and external traders and technology teams.
Day-to-day support, maintenance of the environment, and deployment of both new and existing applications.
Required to interface with internal and external traders and technology teams and would be expected to have a good knowledge of the Futures and Options business/products
Highly motivated, self-starter, flexible problem solver, ability to close off issues whilst under pressure. Strong communication and problem-solving skills
Strong time management and organization skills.
5+ years support desk experience, having dealt directly with electronic trading users
Senior level soft skills, either in a Team Lead or Senior/Advanced position
Client relationship management experience.
Ability to manage high volume client calls in a time-sensitive manner and prioritize accordingly. Ability to interact with business, risk and other technology teams.
Previous experience with market data systems, and Exchange liaison/interaction at a support level. Excellent working knowledge, both functional and technical, of a variety of vendor and industry products
Trading Platforms (eg Sungard/GL Trade/TT/Bloomberg/PATS)
Order Management Systems and their functionality
Server System knowledge a definite advantage, specifically Linux
Understanding of technical connectivity – ssh/sftp/telnet – and basic networking.
Good futures and options product knowledge, preferably with multi-asset class experience. Algorithmic trading understanding.