Small Business Sales Consultant
- ANZ Small Business Banking. CBD, Melbourne
- Inbound commercial banking sales and service role
- Attractive Salary and staff benefits.
We're exploring new and better ways to progress the business with energy and enthusiasm. Backed by a proud and established heritage, we're on a journey to create a super regional bank. Connected by integrity and clarity of strategy, there is a real sense of excitement about the future.
The Small Business Sales Consultant is responsible for effectively handling enquiries and actively pursuing small business sales opportunities. Consultants are expected to achieve agreed levels of customer service whilst continually identifying new sales opportunities and process improvements.
The main purpose of the role is to be the first point of contact for all new small business enquiries regarding new or increases to existing business lending and new business accounts. The role also involves the receiving and processing branch paper based small business applications and anz.com loan and business account applications. The consultant is responsible for inputting the financial data and other information via the SB LOANS system and managing the overall process for the customer until drawdown. The consultant is also responsible for referring other business opportunities to the appropriate points with ANZ (Frontline, Esanda, cards etc).
The following are the essential skills and experiences required by the role:
- Sales and service background to enable effective response to customers
- Business lending background and knowledge of Bank Credit Policy
- Ability to extract and interpret relevant information from business financials, and where necessary liaise with customer about it
- Excellent communication and negotiation skills
- Keyboard and general PC skills (Sound knowledge of Word, Excel, spreadsheets, CAP, Leads, SB LOANS)
This is an opportunity to undertake a role offering exceptional opportunities for professional development with a broad range of career paths. It's a place where the determined can succeed, the willing can grow and together, we can prosper. We connect you to your world of opportunity.
At ANZ we aim to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.
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