2nd Shift Call Center/Help Desk Representative Job in Willowbrook 60527, Illinois US

Job Description:Our client is seeking a helpdesk representative with technical support and troubleshooting experience to assist customers with online troubleshooting. PRIMARY RESPONSIBILITIES; Answer phone calls and emails responding to customer issues. Troubleshoot computer problems. Identify, research, and resolve customer issues. Follow-up on customer inquires not immediately resolved. Document resolutions for future reference. KNOWLEDGE AND SKILL REQUIREMENTS 3+ years help desk experience in a high volume call center. Exceptional verbal and written communication skills. We are an Read more […]

March 10, 2008 • Tags: , , • Posted in: General • Comments Off on 2nd Shift Call Center/Help Desk Representative Job in Willowbrook 60527, Illinois US