Team Manager

Team Manager – Call CenterJob Description Builds customer loyalty by providing excellent customer service through the coaching and development of call center or web center customer service and sales agents. Responsibilities include coaching for improvement, monitoring and managing performance. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and change management. Responsibilities/Skills/Experience Requirements RESPONSIBILITIES: Directly supervises a team of call center or web center agents in a sales and/or service environment. Provides Read more […]

September 8, 2007 • Tags: , , • Posted in: General • Comments Off on Team Manager