Sales & Compliance Coach
My client is looking to recruit a team of Sales and Compliance coaches to work for one of the largest financial institutes. These roles are permanent placements based in Bristol City Centre. Start date 9th December 2013You will be accountable and responsible for the delivery of excellent sales and service through effective coaching, training and development of Mortgages Product Specialists and Sales Consultants. By monitoring and reporting on performance they continually aim to maximise the capability of the contact centre by motivating staff to achieve excellence across a broad range of regulatory Read more […]
Quality Assurance Team Leader
Experienced Quality Assurance Team Leader is required for an International leading bank. This is a permanent role based in Bristol City centre. Start date 9th December 2013.The main focus of this role is primarily Quality Assurance of regulated activities, particularly those that are related to the advice provided to customers through my clients Customer contact operations. Pro actively lead the team, providing expertise and guidance on a wide range of issues whilst focussing on the development of mortgage advice quality associated with the Post Office distribution channels.Supervisory Read more […]
Team Leader (financial services)
Our Client, one of the UK’s leading Financial Services organisations are looking for Financial Customer Contact Team leaders on a temporary basis to be based in their offices in Narborough, Leicester. This is a brilliant opportunity if you enjoy working within a service driven environment, with a company that has a genuine drive to be the best in class for its customers. As a team leader you will have day to day management of the team’s performance and behaviours ensuring the best possible output for your team. You will motivate, manage and develop the team and have the opportunity to support Read more […]
Business Development Advisor
We are currently recruiting for a start up entrepreneurial business in Newcastle, they are looking to expand there sales team and have great opportunities available.The role will involve preparing, Researching and Calling Business to Business Leads, sending out welcome packs, contacting existing customers for referrals and keeping existing customers up to date.You will be required to deliver excellent customer service and have a passion for sales and enjoy working within a busy environment. There will be sales targets to work towards but there is excellent salary progression.Key skills Read more […]
Dialler Analyst
We are recruiting for a Dialler Analyst to work for a contact centre in Gateshead. The role will be to deliver value through the optimal use of the predictive dialler, ensure all campaigns are run in the best way to achieve campaign requirements, and to provide accurate and timely campaign reporting.You will also be responsible for campaign implementation, MI/Operational reporting and activity change to maximise operational efficiency and provide transparency and clarity for change. You will also be required to provide general retention reporting support.Key Accountabilities Ensure dialler Read more […]
Financial Customer Contact Team Leader
Our Client, one of the UK’s leading Financial Services organisations are looking for Financial Customer Contact Team leaders on a temporary basis to be based in their offices in Narborough, Leicester. This is a brilliant opportunity if you enjoy working within a service driven environment, with a company that has a genuine drive to be the best in class for its customers. As a team leader you will have day to day management of the team’s performance and behaviours ensuring the best possible output for your team. You will motivate, manage and develop the team and have the opportunity to support Read more […]
Customer Service Advisor
Customer Service Advisor (non- Sales)Our Client, one of the UK’s leading Financial Services organisations are looking for committed people to join them on a temporary to permanent basis based in their city centre offices in Belfast. This is a brilliant opportunity if you enjoy working within a service driven environment, with a company that has a genuine drive to be the best in class for its customers. You will have previous demonstrable customer service experience and be able to take onboard product and process knowledge quickly. You will be confident in taking inbound calls from customers Read more […]
Turkish Speaking Customer Service
I am recruiting on behalf of an exclusive leisure company based in Central London for 6x Customer Service Advisor’s. My client deals with VIP customers and they are rapidly expanding the service team.I am looking to recruit Turkish speaking candidates with Customer Service experience, ideally telephone based to join the growing team. Role includes taking inbound calls from existing customers dealing with queries with regards to membership and accounts. You must be customer focused and immediately available.This role is to start asap, with immediate interview. Initially a 3 month contract Read more […]
Customer Service Advisor
Customer Service Advisor (non- Sales)Our Client, one of the UK’s leading Financial Services organisations are looking for committed people to join them on a temporary to permanent basis based in their offices in Carlton Park, Leicester. This is a brilliant opportunity if you enjoy working within a service driven environment, with a company that has a genuine drive to be the best in class for its customers. You will have previous demonstrable customer service experience and be able to take onboard product and process knowledge quickly. You will be confident in taking inbound calls from customers Read more […]
Customer Service Advisor
Customer Service Advisor (non- Sales)Our Client, one of the UK’s leading Financial Services organisations are looking for committed people to join them on a temporary to permanent basis based in their city centre offices in Bootle. This is a brilliant opportunity if you enjoy working within a service driven environment, with a company that has a genuine drive to be the best in class for its customers. You will have previous demonstrable customer service experience and be able to take onboard product and process knowledge quickly. You will be confident in taking inbound calls from customers Read more […]