Client Specialist – Call Center Job recruitment
Client Specialist – Call Center (Job Number: 1207908) BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation. Read more […]
Client Specialist, Investment Management recruitment
Overview: The primary responsibility of this role is to help increase the retention rate of the accounts (customers) assigned. It is expected that through constant interaction with targeted users (based on usage data, product types used, etc) that these users will adopt TR products more into their process/workflow and become more dependent on the TR desktop therefore reducing the likelihood of cancelling. Responsibilities: A high level of client interaction is expected. Specifically the objectives include that the CS visit an average of 60 users per month and interact via phone with an additional Read more […]
Client Specialist, Global Accounts recruitment
ESSENTIAL RESPONSIBILITIES: To build and grow desktop sales by embedding TR products into the daily workflow of end-users. To provide value-added expertise (workflow solutions, consulting, guidance, learning) to allow end-users to extract the most value from their TR desktop. To drive desktop revenue retention among existing clients. To build relationships and communities with end-users by understanding and fulfilling • their business needs. To communicate and share timely market event information to Face to Face staff in order to materially impact customer interactions. Responsible for a “book” Read more […]