Project Management Consultant/Specialist

Project Management Consultant/Specialist – Contact CenterHealthcare is undergoing tremendous change and transition, and Kaiser Permanente (KP) is set to meet these challenges. Within KP, Information Technology is moving to a model that brings our focus and methods closer to those of our business partners and common systems across the enterprise. KP’s Contact Center Strategy (CCS) is defining the future state for its major member facing contact centers. KP’s CCS establishes and deploys standard technology platforms across contact centers, allowing seamless call routing based on unique member needs, Read more […]

August 17, 2010 • Tags: , , , • Posted in: General • Comments Off on Project Management Consultant/Specialist