Helpdesk Analysts 1st / 2nd line Job in Tamworth, Midlands Uk
My client are a leading IT Solutions company based in the West Midlands and due to expansion they require a Helpdesk Analysts 1st / 2nd line. Theyare seeking bright, enthusiastic individuals with an excellent telephone manner and strong ‘customer care’ skills.Working as part of their National Support Team in West Midlands, your day to day duties will consist of logging new calls, providing telephone support, monitoring SLA’s and carrying out remote network administration as well as the resolution of a variety of 1st and 2nd line fixes. You will need knowledge of Microsoft Network basics and Read more […]
October 29, 2009
• Tags: 2nd line Job in Tamworth, Helpdesk Analysts 1st, Midlands Uk • Posted in: General • Comments Off on Helpdesk Analysts 1st / 2nd line Job in Tamworth, Midlands Uk