IT Service Delivery Manager
A Service Delivery Manager role has become available within a large, reputable organisation to be based in their Botany office.Within the position, you will be the main interface between operational IT services and the customer and will be responsible for ensuring the ongoing delivery of operational IT services, the quality of these services, and their alignment with business requirements and customer focus. You will be in control of defining, documenting and implementing a framework for structured service delivery management, managing the testing required for new IT products, managing outsourced Read more […]
IT Service Delivery Manager
Security Clearance: Top Secret eligible Required SkillsThe candidate must have considerable experience in the IT Service Delivery field.* Experience briefing to upper level management, customer stakeholders, and to end-users.* Have demonstrated experience working in a medium to large government enterprise using ITIL practices* Be proficient using MS Office suite including MS Project and MS Visio.a. No less than ITIL V3 Level 1 Certification.b. Be Six Sigma Black Belt certified Specific Job DescriptionThe PMs/SDMs will provide the following type of support:* Establish and implement project management Read more […]