Customer Service Officer (Ref: PSH/FIG/ML101100307) recruitment
RESPONSIBILITYParticipate in the hotline to take calls from customers Make out bound calls to customers to ensure we comply with regulations in a professional and friendly manner. Handle different types of Policy Alterations and Policy Servicing on different types of products, such as rider addition, lapse, surrender and reinstatementDeliver quality customer service and handle enquiries or complaints through multiple channels including letters, telephone calls and emails. Targets set for speed, accuracy, quality, clarity and empathy, should be met at all timesCollect feedback reflect customer Read more […]
February 17, 2012
• Tags: Customer Service Officer (Ref: PSH, FIG, Insurance careers in the Hong Kong SAR, ML101100307) recruitment • Posted in: Financial • Comments Off on Customer Service Officer (Ref: PSH/FIG/ML101100307) recruitment