Unit Head – Process Reengineering recruitment

Reporting into the Head of Quality, this role has 2 direct reports and as a team focusses on achieving the quality goals evolved by regular training, feedback amd monitoring of different quality programs through the implementation of strategic projects. Main responsibilities include:- designing and implementing strategic projects and quality control initiatives in line with the business strategy for the retail and corporate bank.- designing and rolling out quality SLA’s across the bank.- end to end review and streamlining of key Service delivery processes.- designing and monitoring service levels Read more […]

June 13, 2011 • Tags: , , • Posted in: Financial • Comments Off on Unit Head – Process Reengineering recruitment