Project Management Consultant/Specialist
Project Management Consultant/Specialist – Contact CenterHealthcare is undergoing tremendous change and transition, and Kaiser Permanente (KP) is set to meet these challenges. Within KP, Information Technology is moving to a model that brings our focus and methods closer to those of our business partners and common systems across the enterprise. KP’s Contact Center Strategy (CCS) is defining the future state for its major member facing contact centers. KP’s CCS establishes and deploys standard technology platforms across contact centers, allowing seamless call routing based on unique member needs, Read more […]
Project Management Consultant / Specialist Job in Oakland, California US
Project Management Consultant / SpecialistResponsible for employing standard project management methods and techniques to ensure successful completion of business projects. Projects can vary from small, short term projects through large, enterprise-level projects across functional areas. Responsible for producing or managing the production of the entire portfolio of project deliverables, including project timelines, budget, task and issue tracking, etc. Engages clients and functional peer groups in information gathering/research, issue identification and management, and change management/acceptance. Read more […]