Senior Customer Service Officer recruitment
RESPONSIBILITIES: To participate in the hotline to take calls from a range of customers including the handling of enquiries or complaints through multiple channels such as letter, telephone and email.Handle different types of Policy Alterations and Policy Servicing on different types of products, such as rider addition, lapse, surrender and reinstatement. Collect feedback reflect customer needs and expectations and to participate in projects when necessary. You will need to develop and maintain an accurate filing system for the division. REQUIREMENTS:It will be preferred that you are a University Read more […]
September 4, 2012
• Tags: Insurance careers in the Hong Kong SAR, Senior Customer Service Officer recruitment • Posted in: Financial • Comments Off on Senior Customer Service Officer recruitment