Senior Review Officer recruitment
About the roleAs a key member of our Customer Relations Department, you’ll manage customer complaint cases across Life, Pension, Investment and any other regulated products. The focus will be on making sure our responses are in line with both Financial Services Authority and Financial Ombudsman Service guidelines. You will have responsibility for calculating levels of redress ensuring cases are resolved within appropriate timescales and that they’re resolved to the highest of standards. About youYou will possess a thorough understanding of Life, Pension and Investment products and should have Read more […]