Service Desk Analyst recruitment
Main responsibilities• Providing a world class 24/7 service to all our customers• Take ownership, and be a central point of contact, for any issue reported by our customers ensuring professional and regular communication is provided• Respond to all issues making sure that they are logged and progressed effectively within any defined service levels• Supporting Front, Middle and Back office users on a shift basis• Constantly providing updates to the knowledge base and documenting new processes• Citrix support and administration for remote users• Monitoring business critical processes, Read more […]
Service Desk Analyst recruitment
Challenging role to take your skills to a new levelDont wait until the New Year to organise your next career moveFantastic work environment, quality organisationMy client is a well known, well established and respected organisation that is fundamentally known to bring nothing but positive influences to the Australian Community. Employing over 30,000 and almost as many volunteers, this organisation is on of the proudest Australia wide. They are currently seeking a Service Desk Analyst to join the team in Sydney’s CBD, reporting to the Service Operations Manager, the ideal candidate will have between Read more […]