Archive for the ‘General’ Category
PPI Case Handler
PPI Complaint Handler 20/07My client is a leading financial organisation based in TeessideThey are currently looking for dynamic customer service advisors to join their fast-paced team in StocktonThe main purpose of the position is:Deal with complaints as a result of PPI mis-selling taking into account any risks of the Bank’s reputation and ensure these are handled in accordance with the Financial Services Authority timescalesProvide excellent customer service on behalf of the BankUse initiative in developing resolutions to complaints by telephone ensuring solutions satisfy both customer Read more […]
Customer Service Adviser
An fantastic new opportunity has arisen to work on a excellent salary for a international company in Manchester city centre who are searching for candidates with great communication skills to be Customer Service Advisers.The candidate will have the ability to use their own initiative to ask the right probing questions, to have strong listening skills and have excellent attention to detail. Experience of customer service is essential as there will not be a high influx of calls; it’s about providing top quality customer service to each incoming call.The organisation is operating on behalf of Read more […]
PPC Executive
PPC ExecutiveOur client is a leading online media company, looking for a strong candidate to join their team in Stockton. You will be required to work Monday-Friday 9-5The PPC Executive will be able to search and select keywords, write highly customized ad copy, implement bidding strategies, and successfully identify target audiences for each campaignRole and Responsibilities:- Create, maintain and optimise individual PPC campaigns to achieve spend and conversion metrics – Create, manage and optimise keyword lists relating to target business categories – Create, manage and optimise ad copy Read more […]
Customer Retentions Specialist
Customer Retentions SpecialistOur client is a leading online media company, looking for an individual passionate about customer service to join their team in Stockton. You will be required to work Monday-Friday 9-5You will speak to existing customers about the products they currently use, and by understanding their needs you’ll persuade them to remain as customers. This is done through both inbound and outbound calling so you must be comfortable on the phone and will be dealing with clients who have proactively cancelled or failed paymentsRole and ResponsibilitiesHandling cancellation requests, Read more […]
Household Insurance Claims Handler
This is an exciting job opportunity to work as an Insurance Claims Handler for a Construction Company based in Luton. They provide remedial work for properties which have suffered damage and are therefore looking for an Insurance Claims Handler to work in their Luton Office.For this job, your role would be to ensure that insurance claims are handled efficiently and that payment for valid claims is made to their policyholders. As part of this, your role process new insurance claims notifications, contacting trades people and arranging for them to make repairs on the policyholder’s property, Read more […]
AM PPI Case Handler
A popular bank located in the Poole, Dorset area are recruiting for Case Handlers. The Role:The Case Handler will deal with issues and queries resulting from the mis-selling of PPI, taking into account any risks to the bank’s reputation and ensuring that these are handled in accordance with the Financial Services Authority timescales. Duties:• Liaising with customers and answering questions relating to the case • Gathering evidence and investigation into the customer’s query • Making a decisions and settling the customer’s case. • Letter writing • There are constant changes Read more […]
Community Banker
Community Banker – 13/07Community BankerOur client is a leading company in the financial sector, looking for an Essential Banker to join the team in Dundee. You will be required to work Monday-Friday 9am – 5pm. The role involves all customer facing activities.With the introduction of the self-assisted counters and new technology, our client is looking for Community Bankers who will not be behind counters, but will be visible on the floor. You will also be proactive in assisting all customers with their transaction by offering solutions to make the customer journey as smooth as possible.You Read more […]
Help Desk Operator – Outside London
My client, a facilities management company are looking for temporary Customer Service advisor’s to join their team.The ideal candidate will have experience of working in a customer focused position and be comfortable speaking to people over the phone. They will enjoy delivering outstanding customer satisfaction and be able to work to KPI’s. As well as this they will be competent on a PC and using all micro soft applications.This is a shift based role with the requirement to work nights – the shift pattern is 4 days in, 4 days off, 4 nights in, 4 days off and this is rotated.The right person Read more […]
Sales Coordinator
JOB TITLE: CUSTOMER SERVICES ADVISOR JOB LOCATION: LEIGHTON BUZZARD JOB TYPE: PERMANENT Founded in Denmark in 1945 the group now has an annual turnover of £2.6 billion, employing 18,000 people in sales and production roles in 80 companies worldwide, producing 16 million pumps per year. Grundfos Pumps Ltd are a UK leader in the supply of pumps and pump systems for domestic, commercial building services and process industry applications, an annual production of more than 16 million pump units makes Grundfos one of the world’s leading pump manufacturers. Circulator pumps for heating and air-conditioning Read more […]
Customer Service Shift Manager
CUSTOMER SERVICE SHIFT MANAGERMANAGING A WORLD CLASS CUSTOMER SERVICE TEAM WHILST ENSURING VITAL SLA’S ARE METCustomer Service Shift ManagerBased in Central Birmingham£23,00040 hour week Monday to Sunday12 hour shifts (07:0019:05 and 19:0007:05 am) Unsociable workable hour shift allowanceOur client is one of the world’s leading project development and construction companies, employing about 57,000 employees.This is an organisation working with a number of high profile projects within the highways sector ensuring that strict deadlines are adhered to. Due to company growth out client is now Read more […]