CUSTOMER SERVICE ADVISOR
Job Category:Customer Support/Client Care Type:Full Time, Employee My client is seeking a Customer Service Advisor to join their lively insurance Call Centre. The main duties for this role will involve being the first point of contact for our customers and clients. You will be required to handle inbound calls dealing with policy or claims queries for a variety of different insurance products. In order to be successful in this role you must have previous call centre and customer service experience, with an excellent telephone manner and the ability to Read more […]
Policy Services Administrator
Job Category:Administrative/Clerical Type:Full Time, Employee My client is looking for a Policy Services Administrator to join their busy Policy Services department. This role is responsible for dealing with customer service correspondence, acting as a first point of contact for the Card Protection service (CPCP) calls, and also providing assistance to the Customer Contact Centre with overflow calls during busy periods. Your main responsibilities will include: · Amending policies · Dealing with daily correspondence including Read more […]