Client Migration Advisor – English & Italian + German, Dutch or French – Bromley recruitment
The Bank is offering a new online payments module to all existing clients. The new payments module will allow clients to view their cheque information and images online via CashPro Online Services. The main duties of this project role will be predominantly focused on supporting clients through the initial client outreach, product training and post training support phases. These duties will range from conducting various telephone calls with clients to gather information and discussing documentation requirements, guiding the clients through the agreed conversion process and discussing associated Read more […]
Operations Analyst – (1-2 Years Experience) Top Fund of Hedge Fund recruitment
The position will be extremely varied covering cash/position reconciliations, valuations, performance reports, portfolio monitoring, weekly Client/Investor communication/reporting, updating/compiling presentation material and various other ad-hoc projects/responsibilities.In addition the position will also require ad-hoc assistance with operational due diligence of Hedge Fund investments both face to face and via conference calls.The position is suited to a recent graduate with 6-24 months experience from a Bank, Hedge Fund or Fund Administrator.This is an amazing role for someone to really cut Read more […]
Head of FMO Client Coverage Europe recruitment
Client Service / Client Relationship Management1. Primary point of contact for external clients for enquiries, complaints, resolving of discrepancies and transactional errors.2. Provide the highest standard of client service in response to client enquiries and complaints, so as to create improved, lasting relationships with our clients.3. Responsible for client satisfaction with service arrangements and delivery.4. Work with internal stakeholders for service requirements, enquiries, and instructions.5. Responsible for effective service recovery process through complaint logging and handling.6. Read more […]
OTC Derivatives Client Service Team Leader – German/Spanish recruitment
OTC Derivatives Client Service Team Leader – German/SpanishTo lead, oversee and manage the Client Service function from both an operational and people management perspective. To ensure that best practices are adhered to, and that all Audit and Compliance recommendations are employed and risks and potential losses to the organisation are minimised.Responsibilities:Monitor Client overdrafts, investigate and resolve overdrafts Monitor Option Expires and advise Client Monitor and resolve Clients Cash breaks for all Derivatives Investigating and resolve all OTC positional breaks Manage the daily operation Read more […]
TS Client Service – Client Service Representative (Japanese Speaker) – Clerical – Based in Bournemouth recruitment
Team DescriptionResponsible for handling all day to day transactional queries received from TS and WSS cash clients and internal partners in the Europe, Africa and Middle East regions. The centre offers dedicated language lines to support French, German, Italian, Spanish and Portuguese, Russian and Arabic speaking clients. We support all transactional queries processed across all European branches on the FTS processing system and also NY transactions across the GFP system. Our operating model which incorporates our sister sites in Tampa and Sydney allows customers to gain 24 hour support using Read more […]
Client Services – English/Italian & Spanish – Bromley recruitment
The successful candidate will be required to build up a good knowledge base in a range of the Bank’s web based products, provide ongoing daily support to the Bank’s clients together with accurate resolution and guidance on all product related issues and questions. Since many of the Bank’s clients are located throughout Europe and the Middle East, fluency in English, Italian and one of either Dutch or Spanish are required for this position. With multiple client requirements being coordinated at any one time within the team, strong technical, organisation, time management and communication Read more […]
Derivatives Note Issuance, London recruitment
A Derivative Note Issuance position has been released by a top tier Investment Bank based inLondon. The successful candidate will be responsible for the drafting, review and issuance of Final Terms documentation. Key Responsibilities Drafting of Final Terms documentation for HBEU issued MTNs linked to structured equity, rates, credit and FX. Production of Calculation Agency Agreements Engagement with Global markets and Group Legal in the establishment of Final Terms templates Engagement with technology and stakeholders to improve process efficiency by utilising Thunderhead and reviewing day to Read more […]
Head of Private Banking Operations: London Office/United Kingdom recruitment
KEY WORDS: PRIVATE BANK; PRIVATE BANKER; PWM; WEALTH MANAGEMENT; MENA; GULF COAST COUNTRIES; GCC; MENA; MIDDLE EAST NORTH AFRICA; MANAGER; MANAGERIAL; SENIOR; HEAD; TEAM LEADER; HNWI; UHNW; HIGH NET WORTH; ADVISORY; RELATIONSHIP MANAGER / MANAGEMENT; INVESTMENT ADVISOR; MIDDLE EAST; ARABIC; OPERATIONS.Recent restructuring has seen the introduction of a new CEO to their London based office, and this CEO is now looking to add a senior colleague in the position of Head of Operations.This is an excellent opportunity for a senior candidate to come into a rapidly expanding organization. The CEO has big Read more […]
OTC Clearing Project VP recruitment
Our client is one of the world’s largest investment banks. They currently have an opportunity for a senior-level Project Manager/Business Analyst for Interest Rate Derivative Clearing Projects. The role is at VP level, and is based in the London DocklandsThe goal of the clearing project group is to deliver an industry-leading client clearing service for OTC derivatives (equity, interest rates and credit), listed derivatives, commodities and FX asset classes by performing the following:-Specify and deliver the technology and processes necessary to support the derivative clearing businesses-Define Read more […]
Vice President, Sales, HUB/Research Manager recruitment
Company overview With over 2,300 institutions using our independent services as clients – including investment banks, hedge funds, asset managers, central banks, regulators, rating agencies and insurance companies – we provide round-the-clock support from our offices in London, New York, Dallas, Boulder, Toronto, Amsterdam, Luxembourg, Frankfurt, Henley on Thames, Singapore, Tokyo, New Delhi and Sydney.DepartmentDistribution Sales Department overviewMarkit Hub Markit Research Manager resides within the Distribution Sales group. Markit Hub is a platform that provides financial professionals Read more […]