Service Delivery Manager – APAC recruitment
Role PurposeTo deliver and oversee the service for client, with particular focus on the APAC region, managing client relationships, customer satisfaction and contractual SLAs. Responsibilities: First point of contact for any service issues raised by the client, manage the relationship with the client’s key stakeholders including IT Managers, Operations Managers, Project Managers and IT staff.Delivers Service Reports as agreed with the client.Liaise with Project Manager(s) Account Managers in delivering projects to the client and manging relationships.Responsible Read more […]
Service Delivery Manager – Australia recruitment
Lend Lease is one of the world’s leading fully integrated property solutions providers. We are committed to creating and building innovative and sustainable solutions, forging partnerships and delivering strong investment returns. For you, it’s a place full of purpose and possibilities. Embarking on the creation a Global Shared services function, this newly created role reports to the Global Head of HR Shared Services. This role is responsible for managing the service delivery aspects of HR Shared Services globally, including stakeholder engagement, monitoring of KPI’s and continuous improvement. Read more […]
Service Delivery Manager – Team Lead recruitment
The candidate should possess the following technical, functional and soft skills: – Experience of leading an application support team as well as developers, preferably in an offshore setting – Have the knowledge and business engagement skills to properly define a large SLA and possess the leadership to ensure delivery to a number of business functions – Properly manage changes to applications in his / her area either from a project or change request – Be able to manage mutliple vendors and ensure that their processes and procedures align to internal goals – Have some functionla understanding of Read more […]
Service Delivery Manager, Business Process Competency Centre, Technology and Operations recruitment
DBS is a leading financial services group in Asia, with over 200 branches across 15 markets. Headquartered and listed in Singapore, DBS is a market leader in Singapore with over four million customers and also has a growing presence in the three key Asian axes of growth, namely, Greater China, Southeast Asia and South Asia. The bank’s strong capital position, as well as “AA-” and “Aa1” credit ratings that are among the highest in the Asia-Pacific region, earned it Global Finance’s “Safest Bank in Asia” accolade for three consecutive years, in 2009, 2010 and 2011.The Technology and Operations team Read more […]
SVP, Payments Clearing – Applications Development/Service Delivery Manager, Global Corporate & Commercial Investment Banking Technology recruitment
Our Client operates in multiple countries across the region, offering a wide variety of products and services to its clients. In Asia-Pacific, product offerings are currently centered in Corporate and Investment banking, Securities, and Wealth management.The Corporate Banking Technology group provides technical analysis, delivery management and development for regional Corporate Banking and Treasury related initiatives. The focus is on regional system development leveraging local vendors where appropriate and enforcing risk governance and compliance to bank standard technologies.Role Responsibilities•Oversee Read more […]
Service Delivery Manager/Midlands/Perm/£50-60k plus car, bonus and benefits Job in Birmingham B3 2Pb, Midlands Uk
Service Delivery Manager/Midlands/Perm/£50-60k plus car, bonus and benefitsOne of my most exclusive clients are recruiting, after a period of sustained growth during the economic downturn they are once again looking to grow their established team. This time around they are looking for an experienced Service Delivery Manager to work in their prestigious Midlands based offices.You will be required to integrate a shared service implementation to cover 3 businesses. To do this you will head up the Service Desk and also work closely with the heads of the 3 businesses to tie up the integration and assist Read more […]
Service Delivery Manager/ Service/ Help Desk Manager Job in Hertfordshire, Home Counties Uk
Service Delivery Manager/ Service Desk Manager / Helpdesk Manager – ITILService Desk Manager / Service Delivery Manager/ Helpdesk Manager required for a large organisation based in Hertfordshire. The successful Helpdesk Manager/ Service Delivery Manager/ Service Desk Manager will be ITIL certified or understand ITIL standards and will have strong skill in supporting a Wintel environment The successful Service Delivery Manager/ Service Desk Manager / Helpdesk Manager will be working on a busy helpdesk, managing a team of support engineers to a 400+ user base, so it is likely that the contract Read more […]
Service Delivery Manager
Service Delivery Manager- Data and TelecomsDepartment: Service Delivery Experience: Data / MPLS / Cisco / Aruba / HP / Telecoms / VMware / Citrix / NetApp / MicrosoftLocation: EssexBenefits: Basic £35,000 – £40,000 + Car allowance (negotiable depending on experience)Our client is an award winning converged voice and data company supplying unified communications products, services and solutions directly into corporate companies, SME’s and the public sector. Due to continued success and business expansion, there is now the need for a Service Delivery Manager to join the team to assist in the day Read more […]
Service Delivery Manager/Senior Technical Consultant Job in London Ec2a 3Nn, London Uk
Are you looking to be part of a well established market leading IT reseller based in Central London? Specialising in the public and private sectors delivering IT products, services and solutions, my client is now looking for a Service Delivery Manager/Senior Technical Consultant My client is rapidly growing as a business and now urgently seek a Service Delivery Manager/Senior Technical Consultant with a strong background in various vendor products such as HP, Microsoft, VMware, Citrix, Cisco, NetApp and much more. As a Service Delivery Manager/Senior Technical Consultant, they ideally Read more […]
Service Delivery Manager/IT Project Manager, eCommerce Job in Flagstaff 86001, Arizona Us
Manages all aspects of eCommerce Information Technology projects throughout their project lifecycle. Coordinates the support and operations of eCommerce systems and develops a productive and lasting relationship with customers. Provides project leadership to cross-functional teams comprised of Programmers, Requirement Analyst, System Administrators, and External Contractors and serves as liaison between the eCommerce IT team and business community. Assists with the development of Deckers’ Project Management processes and best practices and works with the business and requirement analysts to develop Read more […]