Team Manager recruitment
About the challengeInspiring and motivating a team of up to nine as they deal with high value clients from all over the world, you’ll drive service performance in a fast-paced environment. That means ensuring compliance with strict company and regulatory guidelines, delivering intensive coaching sessions and dealing with escalated queries as necessary. You’ll also review their performance, spot opportunities for continuous improvement and, in short, make sure your team delivers a high-quality, efficient and accurate client experience that’s professional from start to finish. Do well in this Read more […]
Team Manager recruitment
Team Manager Introduction The role of the Financial Ombudsman Service is to resolve individual disputes between consumers and financial businesses – fairly, reasonably and impartially. We’re looking for team managers to head up a team of 10 to 12 adjudicators, making sure our values run through everything their team does. About the job As a team manager, you will manage a team of 10 to 12 adjudicators whose job it is to resolve disputes between two parties – the consumer and the business. Each of the adjudicators will have their own work load and have a range of experience and skills. You’ll be Read more […]