Archive for July, 2014
Senior Service Desk
Senior service desk – ITIL, Active directory, Microsoft Office. East London £40000My client, a large financial organisation, is looking for a senior service desk analyst to join their growing East London office, the successful candidate will be ITIL qualified and be experienced in dealing high-pressured environments, the candidate must have excellent customer service skills and an outstanding communication skills.The successful candidate will have:ITIL qualification Working knowledge of Active directory Working knowledge of Microsoft officeExperience of VDIThe Ideal candidate will have Read more […]
Customer Servicing Advisor III
Inbound Customer Service – Glasgow 6 Months ongoing We are currently looking for Inbound Customer Service advisors in Glasgow to join one of the largest banks within the UK.As a Customer Service Advisor you will be speaking with speaking with customers on a daily basis. Your role is to deal with the customers general banking needs or requests on a daily basis. Effective communication is key to being successful in this role. Excellent time management skills along with fantastic attention to detail is critical so, if you’re enthusiastic and passionate about working for a market leader then Read more […]
Senior Accountant / Business Service Manager
This Christchurch firm boasts 7-Partners and 40-staff, all of whom enjoy a great team dynamic. This firm is small enough to be flexible and responsive to client’s needs but big enough for individuals to fast track their career and take advantage of all of the benefits a large international Practice can offer. Join this firm where the Partners are distinctly visible and highly engaged with clients and customer focus is an epitome. Get really involved with the business at a strategic level and reap the rewards. This is a senior role with prospects.Our client is seeking a savvy, qualified CA, Read more […]
Intermediate to Senior Accountant
You will have gained experience in a firm of Chartered Accountants and be looking to get more involved to gain a broader skill set. Working as an Intermediate Accountant with approximately 3-years experience, you may want to challenge yourself and gain that next move in your career.With a supportive Boss and a great team vibe, this firm are looking for someone with energy and passionate to push themselves to that next level. You’ll look to broaden the range of clients and size of clients you’re helping, at the same time as challenging yourself to enhance your technical skill set. You may even Read more […]
FRENCH SPEAKING CUSTOMER SERVICE ADVISORS
FLUENT FRENCH SPEAKING CUSTOMER SERVICE ADVISOR’S PROVIDING WORLD CLASS CUSTOMER SERVICE TO INTERNATIONAL CUSTOMERSFluent French Speaking Customer Advisor’sInitially 1 month temporary contract£7.85phBased in Central Birmingham37.5 hours a week (shifts rotate between 5am to 9pm)Our client is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, they serve more than 14,000 institutions in over 110 countries.This is an organisation that is renowned for its world class international customer service Read more […]
Graduate Capital Reg Analyst / Major Investment Bank/ City of London
Hays Financial Markets are delighted to be recruiting a recent 2013 / 2014 Graduate to join the EMEA Capital Adequacy team of a Major Investment Bank. As part of Group Finance, you will be part of the Regulatory Reporting, Capital Management, and ALM team and gain exposure to functions of the bank including Front Office, Finance, Risk, and Operations. You will have responsibility for production of production of Prudential Regulatory Authority regulatory report, and obtain and analyse key information to facilitate senior management decisions for the Bank. Other responsibilities will include Read more […]
Customer Contact Manager
Our client, a large and reputable business with a site based in Milton Keynes, have a new job opportunity for a motivated and ambitious Customer Contact Manager who is responsible for the development and performance of a team of customer contact specialists who provide various support services to the Sales Team.As Customer Contact Manager you will lead and develop the team, being responsible for the implementation of a customer contact strategy, increasing and driving new sales opportunities whilst delivering an excellent customer service experience. Key responsibilities:· Managing and developing Read more […]
Anlayst through to VP, RWA Management
Working within the Group Regulatory team, we are looking for an individual to make more effective use of the Group’s capital and work with each business to develop a capital efficiency plan for their business.You will support global businesses to make more effective use of Group’s Capital and work with each business to develop a capital efficiency plan for their business. You will also assist in providing analysis, updates and recommendations on the impacts of strategic RWA management activities to the RWA Management Steer co Analysis Group. You will also propose and investigate ideas around Read more […]
Banking Service & Operations Manager
My Edinburgh based retail banking client are currently seeking an experienced Manager to work within their business Banking hub.With a background in either operations, business or service management, this job will involve day to day management across a support function in the centre. You will be involved in a multitude of areas across MI presentation, performance management, risk framework management and service delivery.This job will involve a wide variety of responsibility and you will work with a range of internal stakeholders to ensure that the daily running of the centre is in line with Read more […]
Compliance control and Change
We are seeking to recruit a Compliance Change Specialist for the finance industry. You will be responsible for complying with the FSA regulations for auditory, compliance, risk and quality and control framework. Assessing and implementing changes, providing on going support to channel initiatives. conducting internal quality and control checks, reporting on areas where improvements are required. Support quality and assurance activity (Fraud, AML, risk queries)Support Front line – telephony Full time hours based over 7 days will need to be flexible with hours. Read more […]