Archive for the ‘General’ Category
Technical Customer Services Administrator
Technical Customer Services Agent Telford, ShropshireTemporary Job£8.00 + per hour Technical Customer Services Agent Telford, ShropshireTemporary Job £8.00 + per hour I am currently working with a high profile client who are looking to recruit a Technical Customer Services Advisor on a temporary to permanent basis. As a customers services advisor your role will involve liaising with suppliers and internal teams to efficiently process and deliver customer solutions. Key Responsibilities:+ Pro-actively process all orders with an aim to deliver ahead of the standard lead times. + Keep customers Read more […]
Senior Service Desk Analyst
Our client, a leading IT/Technology company based in the West End, are looking to recruit an experienced Senior Service Desk Analyst to join their busy team.A market leader in smart voice services, our client are growing to the extent that they now require a 6th candidate to join their Service Desk team, initially as a Senior Analyst but with the view of leading the team in the near future. Reporting directly to the Service Desk Manager, you will be responsible for acting as the senior figurehead/escalation point within the team, primarily dealing with a small portfolio of extremely lucrative, Read more […]
Customer Services/ Sales Admin
My client a growing travel company in Middlesex are seeking a customer service specialist ideally from a travel company.You will be responsible for placing enquiries and working within a budget, checking information/ itineraries are accurate and chasing updates, researching new and additional products, negotiating rates and terms and conditions, working within tight deadlines, building strong relationships with suppliers, following up on all supplier contracts and ensuring the database is kept up to date. To be successful in this job you must be friendly, confident, a team worker and have Read more […]
Recruitment Consultant
Hays Financial Markets are currently seeking a highly driven, ambitious and motivated individual to join our successful team. Hays itself is the world’s largest specialist recruiter with over 6000 consultants globally and offices in 30+ countries. You will join Hays Financial Markets, based in our flagship London office, and work on the specialist supply of professionals into world leading banks and finance businesses.We look for University educated individuals who hold both a background in a sales related field and are interested in finance. If you hold these two qualities we can provide Read more […]
Outbound Executive
Numerous full time contract positions for a customer service executive role for one of the largest financial institutions have become available.The job requires candidates to have outstanding customer service skills and the ability to handle a range of queries and transactions, preferably in a financial services environment. We are seeking driven candidates who are excellent communicators and have a proven record in creating simple solutions to often-complex problems are likely to be successful applicants.This role is a part time position and some flexibility with hours may be required. As Read more […]
Out Of Hours Call Handlers
My Liverpool based client is looking for a call handler to cover for long term sickness for around 3 months plus. The successful candidate for this MUST have previous experience of using ADASTRA and have worked in a call centre previously. The successful candidate will be flexible in terms of working out of the usual 9-5 hours and will be willing to work the Christmas period. You will be able to work autonomously and to your own initiative and be able to work well under pressure. If you have the above skills and competencies please apply with your CV. Should you not hear back from us within Read more […]
Careers Advisor (Sales)
Our client,a leading Educational Services Provider based in North London, are looking to recruit a host of excellent Outbound Sales Advisors to join their growing team on a permanent basis. Located in fantastic offices over two floors in North London, our client are growing rapidly and are actually looking for 15-20 candidates to join them as soon as possible.Our company are affiliated to a host of Providers and are tasked with enrolling potential new students on their behalf. Working on a huge database of continuous leads, you will be responsible for making 60+ daily outbound calls to customers, Read more […]
Customer Operations Manager
Our client, a leading UK Property company, are looking to recruit a Customer Operations Manager to join their fantastic Central London office. An integral part of the company, this particular position incorporates Customer Service, Office Management and PA duties.Reporting directly to the Head of Client Services, you will be responsible for a variety of duties within this role, therefore it is imperative that you are able to multi-task, be flexible to the working ways of other senior colleagues and have an incredible work ethic. In essence, the main purpose of this position is to act as the Read more […]
National Manager
My client are currently looking for a dynamic Operations Manager to join their team in Middlesbrough The position is to develop and deliver the national strategy and budgeted performance through effective management of the Contact Centre. This position will involve travel to different sites The key areas are: Define and implement strategy for the UK business, developing the right delivery model to increase performance to budgetary levels. Define, agree and deliver against set KPI targets. Achieve the agreed number of national accounts by leading on strategic employer and stakeholder engagement Read more […]
Business Service Manager
Permanent job opportunity as a Customer Service Manager based in SheffieldMy Client, a well-established company in the service sector are recruiting for a Customer Service Manager, to join their contact centre team.For this role of Customer Service Manager your duties will include:Focussing on continuous improvementPractical Project ManagementManaging team, resolving any issues and maintaining improvementBeing a team playerLiaising with other managersStaff planning and change managementTo be successful in this role you must have previous experience in line management of contact centre and Read more […]