Archive for the ‘General’ Category
Lettings Support Team Leader
Lettings Support Team LeaderLeeds city centre£18,000 – £26,000 basic + excellent benefits package.Our Client, a reputable and established organisation within Leeds city centre is looking to recruit a Lettings Support Team Leader to effectively lead a team to produce the highest level of internal and external customer satisfaction and quality and to facilitate maximum team performance each month.Working within a fast paced enviornment, you will be required to create and nurture a working environment in which staff retention levels are optimised.You will be responsible for:• Management of Read more […]
Telephone Sales Negotiator
NEW PERMANENT TELEPHONE SALES NEGOTIATOR ROLE IN CHESTERFIELDOur client, a local and national drinks manufacturer and distribution company are looking for an experienced telesales agent to gain new business and be the sole person in telesales gaining new customers by contacting cafes, day centres and hotels and offering them premium brand products. There is a generous bonus scheme, and our client is looking for someone with a proven background in sales, looking for a new challenge. The successful applicant for this exciting opportunity, to pave the way for future business success, will be Read more […]
Operations Delivery Manager
An excellent opportunity to work for a dynamic and forward thinking organisation.This role is responsible for the management of teams within the Operational Delivery Team. The role is accountable for targets and KPI’s working in conjunction with internal stakeholders to achieve and result in high customer/learner satisfaction.Experience required: Thorough understanding of Contact Centre telephony, technologies and good practice with experience of managing a team Experience of managing Service Centre teams to achieve set KPIs Matrix management skills to encourage and promote team working across Read more […]
Turkish-speaking Team Leader
Our client, a leading Online Gaming company based in Central London, are looking to recruit an experienced Manager to join their ever-expanding Turkish-speaking Sales and Service team.A fantastic client of ours, the company communicate with Turkish-speaking clients over the phone, email and live chat, providing a first-class customer service and selling memberships and services to a host of warm clients. After recruiting in excess of 30 Customer Service/Sales Agents for the company, they now require an experienced Team Leader to join them and manage 10+ Agents. In order to be considered for Read more […]
Reservationist
Our client who is a large London based Transport Authority has a requirement for strong customer service focused individuals to join their Reservationists team.The role will be to take inbound calls from customers to schedule requests for journeys from Dial-a-Ride passengers, there will also be general administrative tasks and office duties involved.Principle Responsibilities:• Provide timely, accurate, and courteous customer assistance and information services to the passengers of the London Dial-a-Ride service• Work requires the ability to follow instructions and apply acquired knowledge Read more […]
Telephony Agent
A popular bank located in the Poole, Dorset area are recruiting for staff relation to PPI to support a national project. This organisation is located near the train and bus station and offer car parking – so ideal for commuters.Applicant requirements:The Telephony agent will be provide customer service support to customers via inbound calls and assisting Case Handlers with query resolution. Duties:To deliver effective and efficient telephone-based support to customersDealing with general enquiries resulting from proactive customer mailing and communicationsOrdering written communications Read more […]
PM Complaint Handler
The Role:Title: Case HandlerHours: 37 per weekDays: Monday – FridayShifts – Monday – Friday, 3pm – 10.30pmStart date: Various, please contact the consultant.A popular bank located in the Poole, Dorset area are recruiting for staff relation to PPI to support a national project. This organisation is located near the train and bus station and offer car parking – so ideal for commuters.The Case Handler will handle customer cases as a result from registering a complaint due to mis-selling of PPI, taking into account any risks to the Bank’s reputation and ensuring that these are handled Read more […]
Senior Customer Manager
Talk to a consultant Talk to Lindsay Bell, the specialist consultant managing this position, located in Middlesbrough Contact consultant ttelephone:01642 217817 16 – 26 Albert Road, Middlesbrough, ,TS1 1QA
Collections Advisor/Telephone Negotiator
My client is one of the UK’s largest and most respected law firms. Multiple jobs have arisen within the Collections Team to become a Telephone Negotiator/Collections Advisor. This job itself is the collection of overdue debt whilst building and maintaining relationships with the client’s customers. You will be the point of contact; therefore excellent customer service must be delivered at all times.The jobs have become available due to the company expanding. The successful candidate will be required to make and receive outbound and inbound calls liaising with customers that have outstanding Read more […]
Foreign language Accounts roles
Language Speaking Accounts rolesBradford£17,000 – £25,000I am currently representing a client in West Bradford who are recruiting for a number of language speaking roles and I’m keen to speak with anyone who speaks German, Finnish or French.Knowledge of Credit Control or Accounts Payable would be advantageous, however if you have good customer service skills or are from a banking environment with the language then I would like to speak with you. Knowledge of SAP would also be preferred, however this is only desirable.My client offers a generous pension package and competitive salary with Read more […]