Archive for the ‘General’ Category
Senior Call Centre Operations Manager
Sponsorship is on offer for suitable candidates. A rare opportunity has arisen in Sydney for a Senior Call Centre Operations Manager to take on the strategic and day to day running of a business banking call centre. With an impressive range of business banking products, you’ll lead an innovative call centre with multiple teams covering specialist services through to technical support and outbound sales. With 150 FTE over several sites and with 8 direct reports, you’ll be operating at a high level with complex products and numerous stakeholders, whilst demonstrating the ability to handle Read more […]
Call Agent
NEW CALL CENTRE PERMANENT ROLE IN CHESTERFIELDA committed and confident individual with the drive to achieve the highest standards is required to fulfil an exciting opportunity in the role of Call Centre Agent. This company are an established name across the Yorkshire and Midlands region and offer a great career opportunity for those with a passion for high level customer services and sales. They are an organisation with a strong brand, a strong work ethic and commitment to their customers. The successful candidate will have a desire to succeed and a strong motivation to work in a targeted Read more […]
OPERATIONS CENTRE REPRESENTATIVE
OPERATIONS CENTRE REPRESENTATIVEPROVIDING WORLD CLASS CUSTOMER SERVICE WHILST MANAGING TECHNICIANS DAILY WORKLOADSOperations Centre RepresentativeTelecommunications OrganisationSHELDONOur client, a National Telecommunications Organisation is a major provider of services to domestic and business customers in the UK.A business that is notoriously renowned for its high levels of customer services and process driven procedures in a pressurised environmentOperations Centre Representatives are responsible for providing excellent customer service to both internal engineers and residential customers. Read more […]
Telesales Executive Outbound B2C
Telesales Executive (Warm Outbound Calls)Leeds city centre£15,000 basic salary OTE £28,000Our Client, a leading Legal and Conveyancing firm based in Leeds city centre is looking to recruit a number of Outbound Telesales Executives to join their already established team promoting the Conveyancing services of the business.Working within an open plan, contact centre environment you will be based within a small team of Telesales Executives. Your job will be making outbound calls in order to follow up warm leads and convert these into new business opportunities. Working within a target driven Read more […]
Customer Care Representative
A fantastic job opportunity has risen with a global leader in engineering and technology services based in Camberley. They are looking to recruit a Customer Care representative to join the growing team on a permanent basis.The main responsibilities for this role will be to manage all customer requests and support, logging all service and application related calls on the appropriate service management system. Forward all logged service/applications calls to the respective technical/applications team. To act as a ‘point of contact’ for the switchboard for general Healthcare customer related Read more […]
Call Centre Supervisor
We are looking to recruit for a well known retail based organisation who specialise in the supply of home furnishings. The organisation have grown from strength to strength over the past few years and their turnover has quadrupled over the last seven years. The organisation currently have over 100 staff staff working over various different sites with a head office in the area and a call centre with an FTE of approx 35 – 40 advisors. They are looking to recruit for a new permanent call centre manager/supervisor to manage the advisor’s on a day to day basis. The role will be shared with Read more […]
Customer Services Agent
A leading food manufacturing, FMCG client is seeking an experience Customer Services Agent to work in their local depot. They are a growing team and looking to add an additional member to the friendly team. Hours – Monday – Friday 8am-5pm – with the need to work 1 weekend in 4 (both days) The role is the first point of contact for customers, ensuring all customer orders are processed, ensuring that you are effectively communicating to customers regarding all elements of their order; from availability, delivery schedule, invoice queries etc. You will be keeping their internal SAP system up Read more […]
Bi-lingual Client Relationship Manager
My client are offering an exciting opportunity for bi-lingual speakers to joining their successful business based in the North East as Client Managers. In particular they are looking for candidates who are fluent in polish and punjabi. The position of the Client Relationship Manager is to offer outbound and inbound sales and customer support to customers. The Client Relationship Manager role entails substantial outbound callingto clients to generate leads, general customer services queries, and administration on all aspects of the client portfolio. The position involves: • Managing a pipeline Read more […]
Maternity Cover Customer Service Assistant
I am currently recruiting for a full time Customer Service Advisor based in Huntingdon to be employed on a temporary contract arrangement as a maternity cover placement. Why does the role exist?The purpose of the role is to provide a dedicated fist point of contact for our customers, facilitating a high standard of customer service, in line with customer expectations, through the building, developing and balancing of excellent working and commercially effective relationships with customers, and managing the sales order process from receipt to delivery. Key ResponsibilitiesTo develop, manage Read more […]
Senior Helpline Advisor
Role Purpose: To provide legal advice and assistance to customers to meet Legal Services levels of service and business objectives in line with internal policies and procedures and within regulatory framework for conduct of business.Working Hours: Mon to Fri – 8am to 10pm, Sat Sun – 9am to 5pmOutcomes· To provide accurate advice by telephone and /or in writing in motoring law and related matters to members and corporate partners as required.· Required to be logged into phone system available to take calls as per shift pattern or by other arrangement. All calls to be dealt with in accordance Read more […]