Archive for the ‘General’ Category
ITIL Service Desk Manager
“Work for a market leading IT infrastructure company”ITIL Service Desk Manager – Change/Capacity FunctionCompetitive + flexible benefitsHatfieldDue to a high number of clients wins we are currently seeking an ITIL Service Desk Manager to support the Change and Capacity Function.To ensure and maximise customer satisfaction by working in partnership with the clients to deliver high quality services in a professional and efficient manner. To develop the specific function, capability and offering of the Service Desk and take responsibility for all operational aspects of the service delivered. Read more […]
IT Support Desk Team leader
Service Desk Team Leader job in Bridgend!My Client, international company and IT support provider in Bridgend are looking to appoint a Service Desk Team leader to manage a number of Technical Support IT analysts.This role will require shift work including evenings and weekends. The salary offered is equivalent to £18k (starting) including 20 % shift allowance on topService Desk Team Leaders are required to:· To pro-actively manage staff and contract/s in line with established ISO standards and to complete compliance audit actions within 30 days of being issued.· To manage all aspects Read more […]
Telesales/Customer Service
A well established company in the local area are seeking experienced telesales candidates to assist them with their upcoming project work and ad-hoc assignments. This job is a fantastic opportunity for sports enthusiasts and team players.The selected candidate(s) could be called for 1 day, 1 month or ongoing opportunities and if successful, will be required time and again throughout the year.The ideal candidate will have some/all of the following:* Previous experience in a Sales job* Previous experience in a Telesales job* Previous experience in a Customer Services job* An excellent telephone Read more […]
Out of Hours Helpdesk
Our client, a leading Building Services and Facilities Provider is recruiting an out of hours Help desk Operator, to be based in their head office in Basingstoke. To be a successful candidate will need previous Help Desk experience and ideally will have to have worked in the engineering industry before. The successful candidate will be responsible for ensuring the efficient handling of all calls to the help desk, dispatching work to mobile engineers and maintaining strong communication links with the management team, engineers and customers.Roles and Responsibilities:-• Receive and log calls Read more […]
Mortgage Processor
Mortgage ProcessorLeeds£8.50 per hourMy client is a well established financial services organisation that is looking to expand their Mortgage Processing team in Leeds. My client is looking for 20 self motivated and target driven candidates. As a Mortgage Processor your role will be to liaise with the Branch based colleagues and mortgage brokers in relation to mortgage applications. You will be processing mortgage payment, closing mortgage accounts, processing new applications and rate switching. You will also be responsible for ensuring all the associated documentation is in order so the Read more […]
Graduate Jobs
Graduate Job, Kings Hill, West MallingHays Office Support are urgently seeking excellent graduates for jobs in the Kings Hill, West Malling area. We are currently looking to recruit 100 graduates in the next 6 months for permanent roles offering good training and career progression opportunities. Our client, Cabot Financial, operate a very busy call centre environment within the financial services industry. The call centre floor is a lively and exciting environment in which to take your first steps in the world of work. Candidates will work as customer consultants supporting clients through Read more […]
Administrator/Customer Support Assistant
BackgroundAXA Self Investor is a direct to consumer online investment proposition. It is a non-advised online service targeting self-directed investors with an easy to use website and online servicing. Initially we are offering a stocks and shares ISA and dealing account with flat rate product charges and transparent pricing. Over time, we will offer more choice of products and investments. How would you like to be our Customer Support Assistant for AXA Self Investor As a Customer Support Assistant for the ASI team, you will be responsible for creating and maintaining customer relationships; Read more […]
Customer Service Agent
Customer Service AgentI am currently recruiting for a Customer Service Agent for a company based on the Team Valley.The role will involve working in a fast paced team, dealing with inbound calls and providing support within the team. You will be dealing with orders, processing the orders and accurately entering them onto the system. You will be responsible for monitoring orders and also re-scheduling orders in the event of any changes, all whilst delivering excellent customer service. You will also be required to track sales and input and maintain quotes onto SAP.This is a customer focused Read more […]
Workforce Planning and Contact Centre Manager
With an ever growing presence in the Scottish market, my client are an Edinburgh based UK Banking organisation who are recruiting for a Contact Centre Workforce Planning manager to head up their contact centre across Edinburgh and Dunfermline.Responsible for developing and leading the Operational Workforce and Planning team supporting the Bank Contact Centre and Operations functions, delivering exceptional customer service, driving high levels of colleague satisfaction whilst optimising operational efficiencies.With a background in workforce planning management, this job will allow you to Read more […]
Corporate Account Managers
Talk to a consultant Talk to Jill Squire, the specialist consultant managing this position, located in Bristol Contact consultant ttelephone:0117 9251949 ffax:020 7510 5531 Hartwell House, 55-61 Victoria Street,, Bristol, South Gloucestershire, United Kingdom, BS1 6AD Read more […]