APPLICATION SUPPORT ANALYST recruitment
IT is at the heart of sustaining business advantage and providing market differentiation. There has been significant investment in leading edge infrastructure and the establishment of a shared services environment to facilitate the implementation of bank wide systems.An Application Support Analyst is required to join the team who support core business applications bank wide. These systems include treasury, property finance, human resources and finance including SAP/GL, although the initial focus of this role will be on HR systems. The appointee will provide application support to business users Read more […]
Application Support Analyst recruitment
Purpose of roleReporting locally to the IT in Monaco, the Application Support analyst will support the main Compliance applications and Sanctions screening applications. The person will be part of a global team ensuring Applications are online and available for use by the business in accordance with the agreed SLAs.. Core accountabilitiesPrimary responsibilities include ensuring the production environments remains stable and operate within their SLA requirements. Ensure all incidents and problems are logged and managed to the required outcomes, undertake daily housekeeping activities on the applications. Read more […]
Application Support Analyst recruitment
The Application Support analyst will be part of a global team ensuring Applications are online and available for use by the business in accordance with the agreed SLAs..Main tasks :-Ensuring the production environments remains stable and operate within their SLA requirements.-Ensure all incidents and problems are logged and managed to the required outcomes, undertake daily housekeeping activities on the applications.-Knowledge of Global Web Portal-Excellent command of both French and English language with strong written and verbal communications.-Strong technical skills with the ability to learn, Read more […]
Application Support Analyst recruitment
Permanent positionExposure to external clientsDerivatives / FuturesThis is an exceptional opportunity to join a global financial services organisation, that values technology as a core attribute in their business plan and can boast numerous market leading technology projects.Sitting within a dynamic, global team, you will provide accurate, professional and friendly application support for a range of platforms covering Derivatives / Futures.Specifically, you will be leading by example by taking ownership of each client issue – right from root cause through to solution. This will include monitoring Read more […]
Application Support Analyst recruitment
The Application Support professional is to join the Engineering Services Team and this role encompasses 2nd line technical application support for the company’s Trade Processing applications.MAIN DUTIES:2nd Line Technical escalation.Dealing with issues raised by established 1st line support teams. Apply strong technical skills and good business knowledge – together with investigative techniques and problem solving skills to identify and resolve issues in a timely and high quality manner.Liaising with other team members, Product, Development and particularly the Infrastructure teams as required Read more […]
Application Support Analyst recruitment
Monitor key applications and processes (in-house and 3rd party) and take action in failure scenarios. This will include monitoring of critical overnight processes that the businesses are reliant upon at the start of day. PERSON SPECIFICATION:The following skills and experience are considered essential for this role:Desirable skills/experience:? Previous work experience in an IT support/development role within an Investment Banking, Hedge Fund or Asset Management firm? Familiarity with a Trading or Risk System? Knowledge of financial instruments (Cash Bonds, Credit Derivatives, ABS, Convertibles, Read more […]
Trading Systems – Application Support Analyst recruitment
Working within a team of 3, the role of ‘Application Support Analyst’ is a key office role as it provides the vital link between IT and ‘the business’ on a daily basis. The role involves providing technical and business support on a range of trading and back-office applications. This role will suit a technically minded candidate with the personality capable of interacting with business sponsors of all levels. Key attributes include excellent customer facing skills, an organised and analytical mind with the ability to identify problems areas and offer solutions. The candidate should be able Read more […]
Application Support Analyst recruitment
In this role, the successful candidate will be engaged in 2nd Line Technical escalation. Dealing with issues raised by established 1st line support teams. Apply strong technical skills and good business knowledge – together with investigative techniques and problem solving skills to identify and resolve issues in a timely and high quality manner.Liaising with other team members, Product, Development and particularly the Infrastructure teams as required for 3rd line escalation.Work directly with clients, if needed, to understand and resolve issues.Liaise with delivery teams to ensure the App Support Read more […]
Application Support Analyst recruitment
Application Support Analyst An application support analyst is sought to become a permanent member of a private bank, based in Switzerland. This role involves 70% support, 10% business analysis and 20% training. You will: Supports trading functions Perform analytical, technical, and administrative work in installing and supporting new and existing personal computer equipment and software under moderate supervision. Consult with end users, typically in face-to-face first call resolution, to determine optimal configuration of equipment and applications. Install new hardware, software, and maintains Read more […]
Application Support Analyst recruitment
Key Responsibilities:Provide daily functional and technical support across Front to Back systems integrations and users in Asia.Assist to implement business requests for Treasury product lineCoordinate with overseas IT teams for projects and system implementationsRequirements:Degree holder in Computer Science or related disciplineMinimum of 3 years industry working experience, preferable in financial/banking industryExperience in SUMMIT/INFINITY/MUREX/ION/ FinVision/ MarkitWire/ RTNS/ Openlink/ RDJ would be advantageousSolid experience with UNIX scripting, JAVA, SYBASE and PerlGood trouble shooting Read more […]