Telesales Specialist Advisor (Back Office Support)
Telesales Specialist Advisor (Back Office Support)Supporting the Back Office Functions with Strong Data Analysis Skills£21,913 – £24,038SolihullOur client is one of the UK’s leading integrated energy company, supplying gas, electricity and related services to residential and business customers. This is an organisation with over 70,000 employees supplying over 16 million customers. An organisation with stringent processes and procedures.Due to growth of the organisation, our client is looking for a Telesales Specialise Advisor to support its dynamic, professional and vibrant team with responsibility Read more […]
Dutch Speaking Customer Services
Dutch Speaking Customer Service RepresentativeWatford£22,000Key Responsibilities:· To manage customer orders (with an increasing emphasis on electronic orders) from order entry to billing; using telephone, e-mail and fax to provide our customers with an efficient, reliable service· To respond effectively to queries relating to customer orders and deliveries· To manage deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts· To resolve customer complaints and invoice queries · To raise credits adjustments on customer accounts Read more […]
Quality Assurance Assessor (228699)
Talk to a consultant Talk to John Thornton, the specialist consultant managing this position, located in London City Contact consultant ttelephone:02034650017 107 Cheapside, London,EC2V 6DN
New Business Telesales
This forward-thinking, a privately-owned company based in Loughborough is looking for a new business development executive to help them grow. Hays have placed a variety of top job seekers at this exciting company, and their ambitious growth plans means they need another new business executive on board to help them reach their company goals. As a new business executive you will be responsible for purely developing new business through strategic research. This is a permanent, full time job, based in Loughborough (LE11) and paying between £20k- £25k with a commission structure. This company Read more […]
Collections Support Analyst Job
Collections Support Analyst JobResponsible to the Tallyman Development and the Support Manager, this is a technical role with responsibility for both investigating problems and implementing a roadmap of changes to collections systems in an accurate and timely manner. It involves working closely with users, business leadership and team managers to identify, analyse and resolve issues, producing and agreeing technical designs, implementing and testing solutions and collaborating with partners and IT teams.PRINCIPAL ACCOUNTABILITIES • To support the delivery of a robust, fit for purpose Tallyman Read more […]
Collections Data Analyst
Collections Data Analyst JobAs part of the Collections Team you will be responsible for creating, maintaining and delivering on a timely basis detailed performance reporting and data analysis to enable the business to understand collection performance and support a culture of continual improvement. In addition you will also have the responsibility to gather other requirements, implement and test reports.PRINCIPAL ACCOUNTABILITIES • To work with Tallyman Developers Collections Management to ensure that data is collected appropriately, in useable formats within the Tallyman treatment paths, Read more […]
Interim Call Centre Sales Team Manager
Interim Call Centre Sales Team ManagerMaternity cover – fixed-term contract£30,000 – £40,000 per annumAn exciting opportunity for an experienced Call Centre Manager to join a forward thinking business, offering innovative services to the property market. Reporting to the Managing Director and working as an integral part of the Operational team, you will be responsible for the management of the Call Centre to deliver operational and strategic goals and maximise profitability.As a confident, enthusiastic and visible leader you will drive and motivate both Team Leaders and advisors to deliver Read more […]
Client Care Advisor
CLIENT CARE ADVISOR – CLINICAL NEGLIGENCE DEPT.ESTABLISHED, EAST YORKSHIRE LAW FIRMCOMPETITIVE SALARYFULLTIME PERMANENT POSITIONMy client, a respected law firm with offices across Yorkshire, is looking to add to their Goole-based Clinical Negligence Department by recruiting a client care advisor to act as the first point of contact for both new and existing customers.Your primary role will be to liaise directly with potential new clients, obtaining accurate data regarding medical negligence claims, and handling queries and requests in a courteous and professional manner. Given the nature Read more […]
Team Coordinator
Our client, a leading contact centre organisation, based in Paisley are currently seeking an experienced team coordinator to join their team in a permanent basis. Reporting into the team leader, the purpose of the role is to manage the teams staffing and capacity, ensuring customers demands are met and being responsible for the teams being able to complete all calls required. Our client are seeking a candidate who has a key eye for detail and can work in a timely manner, always ensuring the highest standard has been met. The main duties within this role include: Handling all customer replies, Read more […]
Call Centre Frontline Supervisor
Managing an invoicing call centre teamA Call Centre Supervisor job in Hounslow is available working within a well-known, national logistics organisation. The key features of the role includes ensuring high levels of customer service through managing a team of 10+ call centre agents that are responsible for resolving customer queries relating to contracts and invoicing. The aim of the role is to maintain customer satisfaction through leading and developing the call centre agents to achieve both KPI’s and the set target levels of customer satisfaction. This role requires you to anticipate the Read more […]