Manager, Customer Resolution Unit recruitment
Job Description 1. To handle complaints in a professional manner so as to recover customer’s confidence in the Bank and if possible to turn complaints to business; and to safeguard the Bank’s good image in the public; 2. To reinforce the Bank’s integrity; and 3. To identify and escalate to senior management of Customer Relations the potential threats and opportunities to the Bank. Key Roles Responsibilities 1. Strategy formulation Contribute insights feedback as Customer Experience VOC towards strategy formulation execution of plan 2. Complaint management Including resolution 1) Daily leadership Read more […]
EORC Shanghai, Operational Risk Specialist, Analyst / Associate recruitment
Position Category: Risk ManagementPosition Title: EORC Shanghai, Operational Risk Specialist, Analyst / AssociateJob Level: Associate/Sr AssociateLocation: China – ShanghaiEducation Required: Bachelors DegreePosition Description:Enterprise Operational Risk and Control (EORC) is tasked to ensure that the Firm has a sound operational risk management culture and practices across all divisions and regions. This role is part of the Firm-wide Operational Risk program covering all aspects of Operational Risk across all divisions in Morgan Stanley in the Asia region. EORC is responsible for partnering Read more […]
Operations Shanghai, Disclosure of Interests Monitoring and Reporting, Director recruitment
Position Category: OperationsPosition Title: Operations Shanghai, Disclosure of Interests Monitoring and Reporting, DirectorJob Level: DirectorLocation: China – ShanghaiEducation Required: Bachelors DegreePosition Description:One of the Firm’s key regulatory reporting requirements is disclosure of interests (DOI) in securities. It is of high importance that daily production is executed accurately and timely with all the risks are in control. The person needs to define roles and responsibilities for all involved in the process, to complete the renovation of technology and to address data integrity Read more […]
EORC Beijing, Operational Risk Specialist – Director recruitment
Position Category: Risk ManagementPosition Title: EORC Beijing, Operational Risk Specialist – DirectorJob Level: DirectorLocation: China – BeijingEducation Required: Bachelors DegreePosition Description:Enterprise Operational Risk and Control (EORC) is tasked to ensure that the Firm has a sound operational risk management culture and practices across all divisions and regions. This role is part of the Firm-wide Operational Risk program covering all aspects of Operational Risk across all divisions in Morgan Stanley in the Asia region, with special focus on the Morgan Stanley Banking entity in China.Key Read more […]
Associate, operational risk & control recruitment
This job will expect to do : 1,Reconcile the local bank nostro accounts for branches; Overview the account ownership for branches; Identify the gaps to the internal/external policy and monitor the status of mitigation; Involve the procedure reviewing for Ops; Execute AYIC testing and other inspections; Prepare the risk control reports for branches etc.To qualify this job, candidate should:At least 5 years working experiences in Operations or risk control function; Operation,Compliance experiencesare preferred; With the knowledge on banking products, bank’s operation and fluent English. Read more […]
OPERATIONAL RISK DIRECTOR – CHINA – FINANCIAL SERVICES recruitment
This is a Shanghai based role – native Mandarin is essential (writtenspoken)• Operational Risk Director• China• Team management (10 subordinates – excellent established team)• Native mandarin• You could come from a Consumer banking business unit (or operations, finance etc)• This business will relocateFor your application to be successful you will have a keen interest in risk frameworks and policy across Asia, the continuous improvement of these frameworks is essential for the businesses success, your passion in this space will motivate the senior stakeholders to tackle challenges Read more […]
Senior Execution Officer recruitment
Internal career progression.Great platform.About our ClientTop international trading platform.Job DescriptionReview purchase and sales contracts entered by commodities traders so they can be activated in the trading system. Ensure that every contract has been signed by the appropriate trader and mailed on a daily basis. Verify accuracy between contracts received and contract in database; recognize discrepancies and communicate to trading personnel. Arrange L/C opening in due time and check L/C received is in order. Prepare and collate documents for presentation under sales L/C making sure all Read more […]
Operations, Trading Operations, Associate – Beijing (17602) recruitment
Founded in 1869, the firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Hong Kong and other major financial centres around the world.We are committed to growing our distinctive Culture and holding to our core values which always place our client’s interests first. These values are reflected in our Business Principles, which emphasise integrity, commitment to excellence, innovation and teamwork.Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients Read more […]
Process Development Manager recruitment
About our ClientOur client is a energetic foreign bank with great development on the China market.Job DescriptionAs the process development manager, you will closely work with process and product managers, operational risk managers, legal compliance, and e2e operation on process discussion and design to achieve the balance among operation efficiency, risk control and compliance, and customer experience. You will connect all key stakeholders in process development.The Successful ApplicantTo be successful in application, the candidate need to have at least 8 years of solid experience in banking Read more […]
Head of Collateral Management recruitment
About our ClientOur client is a dynamic foreign bank with complexity of business. To expand and well organize their commodity business, they are now looking for an experienced collateral management candidate.Job DescriptionThe Head of Collateral Management will lead a team cross China, review the credit approval process for the commodity corporates, and monitor the usage of collaterals. Perform middle office function of Transactional Commodity Finance including underlying transaction collateral control, monitoring client position, mark-to-market evaluation of collateral goods under inventory finance.The Read more […]