Archive for the ‘General’ Category
Projects Administrator
Project Administrator Start Immediately TelfordTemporary Maternity contract Hays Office Support in Telford are looking to recruit a Project Administrator for an expanding telecommunications company based in Telford. Our client, a market leader in their field, are looking to add an Administrator to their project management office to provide administrative and coordination support to their technical team. This role would involve maintaining various databases and spreadsheets in line with any project management activity. The ideal candidate will have project administration experience, and ideally Read more […]
Decision Maker
A popular bank, located in Poole, Dorset are recruiting for staff with exceptional customer service on a temporary basis;Duties: • To engage, investigate and resolve customer queries of all complexities, at first point of contact in the most efficient and effective way whilst maintain customer service.• Proactively make outbound calls as necessary to obtain information and resolve complex queries improving speed of resolution.• Actively identify root causes of customer complaints, use initiative and proactively work to suggest improvements that can be made to enhance the customers experience Read more […]
Policy Oversight Manager Secured Recoveries
Policy Oversight Manager Interim Contract An opportunity has arisen for a mortgage arrears/ recoveries specialist to join a major financial services organisation in the capacity of Policy Oversight Manager for a 12 month contractThe role will take responsibility for continuously, reviewing, developing and strengthening the Group’s Mortgage Collections Recoveries Policy ensuring all policy and procedures are regulatory compliant and fully support customers from a fairness and conduct risk perspective. Research, advise and facilitate policy changes, providing support and engaging resource Read more […]
IT administrator Assistant
My client has a very exciting opportunity for an IT Administrator to work in a fast paced and fulfilling environment. This North London local authority is renowned for providing excellent quality of work and customer service to all housing residents. The IT administrator will assist the Housing Direct manager in maintaining and developing the contact centre main IT systems. This will include developing the telephony and recording equipment.Job Function • The system administrator will be responsible for implementing and developing the IT policies and strategy within Housing Direct.• The Read more […]
Debt Collection Administrator
Senior Administrator / Finance Debt Management £10.25 per hourLeeds City Centre 6 Month Temporary ContractAs a Senior Administrator within the Debt Management team you will be responsible for collecting cancelled policy debt and Ex-employee debt through effective and efficient debt collection techniques whilst managing relationship with external Debt Collection Agencies and Solicitors.Key Responsibilities: • Work within established procedures, agree, monitor and action payment plans with customers/ex-employees, and work to agreed SLA’s with only a small degree of supervision. • Reduction Read more […]
Careers Advisor
Our client, a leading Consultancy who work alongside Educational bodies, are looking for a number of enthusiastic, determined Careers Advisors to join their fast-growing company.Based in North London, we have worked extensively with this client for the last 6 months and have placed close to 20 candidates there on a permanent basis. Working in sociable, open-plan offices, this really is a great opportunity for the right candidate(s). In a nutshell, your role will be to make in excess of 100 daily outbound calls to prospective students (all leads are provided for you), advising them over the Read more […]
Part Time FOS Case Manager
An exciting new job opportunity has become available as a Part Time FOS Case Manager at a leading international company in the financial sector. You will be managing elements of the customer complaint journey, ensuring that the Business delivers excellent service to customers, Regulators – Financial Ombudsman Service (FOS), and Financial Services Authority (FSA) and stakeholders, ultimately enabling the Business to restore trust with its Regulators and customers. The role of FOS Case Manager has become available in Leeds due to continued growth and expansion, and is £11.72 per hour. The part Read more […]
Capacity Manager
My client is a well-known specialist accountancy organisation based in Warrington. An exciting opportunity has arisen for a Capacity Planner to join their team on a permanent basis. Working with the customer experience contact centre team this will role will involve several resource planning duties such as forecasting, scheduling and real time monitoring of calls, emails and work-queues. You will be responsible for producing reports and provide management information on the entire customer facing operational areas. Using your findings you will be required to investigate causes, highlight trends Read more […]
Learning & Development Manager
Our Client, is a highly successful group of financial services companies based in Manchester. Strategically they are looking to develop their HR and Leaning Development teams in 2015 and are looking for a permanent Learning Development Manager to join their team.With over 100,000 customers, they have achieved a range of awards and accreditations for the way they do business, the training they provide – and the ethos of the 1,000+ people who work for them. Do you have the necessary skills and experience to drive their learning and high performance culture?The Learning Development Manager Read more […]
Telesales Executive / Telemarketing
A brilliant new job opportunity for ambitious, confident sales candidates looking for telemarketing vacancies in Croydon. A market leading provider of cloud-based voice solutions is looking for a Business Development/Telemarketing executive to join their marketing team. The client is a global company, which allows business to integrate product with their telecoms to manage and optimise sales marketing and customer services.As a successful Telemarketing executive you will be charged with identifying and generating qualified sales leads in the UK. Strong emphasis on outbound calls, you will Read more […]