Archive for the ‘General’ Category
Telecare Senior Operator
Within this role you will combine a telecare operator with team leadership to deliver a user focused service.The main duties and responsibilities in this role are: – receive and answer calls from residents, contractors, staff and managers and prioritising responses.- assess and identify the nature of the call and building up a rapport with the caller.- Initiate appropriate action eg calling emergency services etc.- undertake reviews with team members- ensure team training is fully updatedFor this role you must have the skills, ability and knowledge to coach and monitor operators. Therefore Read more […]
Household Team Leader
My client is one of the UK’s leading insurance brokers. Now employing in excess of 700 people they are looking to recruit an ambitious, motivated and dynamic Household Team Leader to join an area of the business that will be rapidly expanding throughout 2015.Following significant and sustained growth of our core products, we are now in a position to further expand our household portfolio and wish to appoint a Team Leader responsible for developing the team and growing the business. This is a genuinely exciting opportunity and the successful candidate will be instrumental is shaping the team Read more […]
PM PBA
A popular bank located in the Poole, Dorset area are recruiting for Case Handlers. The Role:The Case Handler will deal with issues and queries resulting from the mis-selling of PPI, taking into account any risks to the bank’s reputation and ensuring that these are handled in accordance with the Financial Services Authority timescales. Once a PPI complaint has been received it is scanned into the system, to allow the worker to work within a paper-less environment. Duties:• Liaising with customers and answering questions relating to the case • Gathering evidence and investigation into Read more […]
Customer Service Advisor (Part Time)
Customer Service Professional (part time 25 hours per week)PermanentWalton on Thames area£19,000 (Pro Rata) Working Hours 9am-2pmMy client is a well established Housing Association currently seeking a part time experienced Customer Service representative to join a team of 10 others. The right candidate will be responsible for providing excellent and professional Customer Service at all time. Receiving and responding to customers maintenance related enquires and carry out all admin related duties attached to this role. Please apply if you are within a commutable distance of the organisation Read more […]
Customer Service & Operations Team Leader
An exciting opportunity has arisen for an experienced Customer Services Manager / Operations Team Leader to join a large financial corporation based in Nottingham City Centre where they will lead from the front and provide Operations Management to the division.Job Title: Customer Service Team LeaderContact: Hannah WilsonLocation: Nottingham City CentreSalary: £20,000 – £27,000The CompanyThis highly prolific financial and insurance company houses it’s head office in Nottingham and has developed into Europe and Asia over the past 30 years. Their UK business was established in 1994 and since Read more […]
Spares Coordinator
We have an opening for a Spares Coordinator to join our busy and growing team in Hemel Hempstead you will take responsibility for several customers and all associated tasks including order entry, processing invoicing, stock control and monitoring. Experience within an inside sales and order entry/processing environment, excellent written oral communication and good Microsoft Office skills are all desirable. Candidates should thrive under pressure, possess excellent time/workload management skills, be organised and have enthusiasm for their work and life in general.Responsibilities include Read more […]
Senior Case Handler
My client is a leading competitor in the financial sector looking for a Senior Case Manager to join their customer service team. Your key responsibilities would be to complete the quality assurance of Packaged Bank Accounts, managing the end to end customer complaint journey and ensuring that you deliver excellent service to customers, regulators and stakeholders. Requirements: • Experience of providing a consistently high standard of customer service• Excellent knowledge of all banking processes and day-to-day customer account transactions• Excellent investigation skills and the ability Read more […]
Head of Corporate Travel
An award winning travel company based in the Bolton, Greater Manchester area has approached Hays seeking a Head of Corporate Travel to report into the Managing Director who will be responsible for driving the business on a global scale, focussing on their business travel offerings. Working closely with the Managing Director, the Head of Corporate Travel will have a focus on securing and retention of contracts, service improvement, business development and the protection of margins. As the Head of Corporate Travel you will be responsible for developing a strategic business plan in order to Read more […]
Helpdesk Assistant
Helpdesk Assistant required immediately for approx. 9 months for property maintenance contractor in Greater Belfast. £7.28+ per hourThe Client:Hays are currently representing a local leading maintenance contractor based in the Greater Belfast area.The Role:This is an immediate requirement anticipated to last for 9 months.As the Helpdesk Assistant, you will be required to take incoming calls and emails from the client regarding plumbing, heating and electrical services and maintenance faults, prioritise work requests and assist in the resolution by delegating to maintenance engineers. With Read more […]
Flights Consultant
An award winning travel business based in Bolton, Greater Manchester has approached Hays seeking a Flights Consultant to join their expanding business. Upon joining this market leading business, you will be provided with a comprehensive training programme and the opportunity to build your knowledge of the travel industry, as well as the potential to further develop your career. Offering a competitive salary and attractive benefits package, this opportunity suits an experienced flights consultant seeking a role where they will have the opportunity to further develop their skills and experience.The Read more […]