Archive for the ‘General’ Category
Helpdesk Advisor
Our client, a leading Building Services and Facilities Provider is recruiting for numerous Help Desk Operators, to be based in their office in Basingstoke. To be a successful candidate will need previous Help Desk/call handling experience and ideally will have to have worked in the engineering/facilities management industry before. The successful candidate will be responsible for ensuring the efficient handling of all calls to the help desk, dispatching work to mobile engineers and maintaining strong communication links with the management team, engineers and customers.Roles and Responsibilities:-• Read more […]
Recoveries Clerk/Customer Service
A company in Petersfield who are experiencing considerable growth are currently recruiting for a Customer Service/Recoveries Clerk. The hours for this role are as follows: Monday – Thursday 11:30 – 20:00 / Friday 09:30 – 18:00 ALT SaturdaysThe Recoveries Clerk’s role is to collect payments due under the terms of customer agreement, in a targeted driven telephone collection environment.The Client is looking for somebody who has experience in working in a fast paced, telephone targeted environment. It is important that the individual is self-motivated, enthusiastic, and possesses strong communication Read more […]
Supply Operations Team Leader
Our client, a fantastic IT/App company based in Central London, are looking to recruit an experienced Contact Centre Team Leader to join them as a result of an internal promotion. Based in an incredible, modern, open-plan office that the company have recently moved into due to their expansion, this is a great opportunity for the right person.As a result of incredible growth and success within their current market, our client have rewarded employees with progression/promotion, leaving the role in question vacant. Leading two separate teams that cover inbound/outbound client calls and administrative/data Read more […]
Recruitment Consultant
Transform your career by joining Hays, the world’s leading recruiting experts, the UKs largest recruitment agency. 2015 promises to be a great year for us. Not only will we further dominate the UK recruitment industry, we are also looking to increase our head count by 20%.Our Brighton office is currently interviewing people for both trainee and experienced recruiter roles. The job of recruitment consultant is very sales focused; the role is very demanding and requires strong communication skills, commercial nous, superior time management and a desire to take market share.Being a 360’ recruitment Read more […]
Outbound Sales Associate
OUTBOUND SALES ASSOCIATE ROLEPrestonImmediate StartTemporary – OngoingHigh Uncapped BonusesPart Time and Full Time Hours available (dependent on experience)My client is part of a brand new financial services company based in Preston city centre and they are looking for experienced outbound sales advisor’s to start ASAP on a long term temporary basis, with a fantastic opportunity for this to become permanent in the near future.The client is looking for candidates who are experienced in this field or have a fantastic telephone manner and sales background. The role will require you selling free Read more […]
Head of Customer Services/Account Manager
Our client, a leading Transportation/Logistics company based in West London, are looking to recruit an experienced Head of Customer Services/Account Manager to shape their methods of working and improve their relationship with their customers. Due to the nature of the business, our client are only considering applicants with experience of managing senior accounts/customer services in either the transportation/minicab or local authority industries.The main feature of our client’s business is hire coaches and, after a recent acquisition, have secured a huge contract with local authorities throughout Read more […]
Telephone Debt Collector
Our client, a growing domestic and commercial debt collection company based in Malton is looking to expand their team of telephone collection agents.You will be responsible for answering inbound calls, making outbound calls to debtors and arranging payment of arrears owed to the client. You will be negotiating payment plans/terms and advising of the consequences on non payment of debts. That is why we are looking for someone who has excellent communication and negotiation skills. Someone who has a good telephone manner and who can remain calm in difficult situations.Hours of work are shifts Read more […]
First line analyst
A leading provider of IT communication services, is currently looking for a First Line Support – Level 3 to join their expanding team at their prestigious offices in Stratford Upon AvonYou will be required to provide client users with front line helpdesk support and perform a range of technical tasks with any hardware and software issues. Taking inbound calls from users with technical issues with the view to resolve at first contact while providing a high level of customer service to internal and external customers. Troubleshooting Microsoft software issues with emphasis on Outlook, Word, Read more […]
Customer Service Team Leader (224191)
A leading financial services company has a temporary vacancy for a Customer Service Team Leader. You should have excellent customer service skills and have previous team leading experience. People management skills will also be needed and applicants should be able to motivate their team, striving for the highest quality of work.Essential skills required for the role:Previous experience in call handling/contact centresExcellent communication skillsGood team playerStrong team leaderMotivational attitudeHighly developed written and verbal influencing skillsCompetent problem solving and decision Read more […]
Service Improvement Manager
My client provides IT communication services to customers across the UK. Based in Hursley, Hampshire they’re committed to providing products and services to the very highest quality. I’m currently looking for a Service Improvement Manager to join my client’s fast-growing team. In this new role, you’ll focus on increasing efficiency to maximise positive impact to thee service. At the same time, you’ll be expected to engage with various teams within the command centre, collet and interpret data to enhance poor performance. This role offers the chance to work with an industry-leader.With Read more […]