Archive for the ‘General’ Category
Central Payments Team Administrator
An established insurance organisation in Wellingborough are recruiting for customer service staff. The job has arisen due to growth and it is a great opportunity to work for a well-known organisation.They are looking for exceptional customer service, administration, data input and a professional, confident and articulate telephone manner.Other duties will include processing payments, debt recovery, providing advice and pro-actively resolving queries.This role will provide car parking and a rewarding career.Please apply for more information.
PPI Telephony Agent
This is an exciting opportunity to join one of the UK’s leading Financial Institutions as a PPI Telephony Agent on a temporary 6 month basis in Northampton.35 hours per week – (shift pattern basis) Monday – Saturday shifts between 8am – 8pm, paying £9 per hour.Training will be provided for the first 2 weeks of the role.Our client are looking for suitable candidates who will be able to deliver effective and efficient telephone-based support to customers. Your main duties will involve:Dealing with general enquiries resulting from proactive customer mailing and communicationForm ordering for Read more […]
Customer Service/Appointment Booker
Hays Office Support Hays are exclusive working with our client in Haywards Heath who are looking to recruit 2 Customer Service/Appointment Bookers to start on Monday 24th for a temp position up to 3 months. You will be liaising with customers on a daily basis, managing bookings, updating these onto the internal system and sending letter correspondences. The working hours will be 8:30 – 4:30pm Monday to Friday.
French/English Linguist Rescue Claims Handler (6 month contract)
French/English Linguist Rescue Claims HandlerPudsey, Leeds£16,000 per annum (pro-rata’d for the 6 month fixed term contract)Purpose of Role French speaking rescue claims handlers are responsible for the capture of customer data and instruction of service provision up to policy entitlement to our UK policy holders that have broken down abroad and need our assistance. They will also be the point of contact for follow-on customer activities and queries. Key Accountabilities:• Accurate and relevant data capture during the fulfilment of a claim to allow for the instruction of the appropriate Read more […]
Contact Centre Customer Service Officer
Contact Centre Customer Service Officer JobOur client, an east London based council, are now looking to recruit for a Contact Centre Customer Service Officer role. This is a three-month ongoing contract job offering a competitive rate as well as the chance to work within a thriving and structured team.This job will support the Clients Contact Centre in the Council Tax Benefits enquiry section. The post holder will answer inbound telephone/email/fax enquiries for either Council Tax or Benefits and provide relevant advice for either service on request from residents.Experience in a customer Read more […]
Customer Service Advisor /Business Associate
We are looking for customer service /call centre experienced people to work in Swansea with an exciting global company.This is a permanent position and starting salary is £17360/yearYou will need to pass a credit check for this role.The Premier Associate role is based within Swansea Contact Centre.This role offers an attractive reward package with a discretionary performance bonus, flexible benefits, pension and employee discounts.Do you enjoy working in a fast paced environment? Going the extra mile to provide a great level of service? Want the opportunity to progress your career with Read more […]
Claims Service & Retention Manager
A fantastic opportunity for an experienced Claims, Service and Retention Manager to join a vibrant team in Slough on a permanent basis. This role sits as a part of the Senior Management Team and reports to the General Manager and includes management of claims, service and retention functions including supervising a team of Customer Service and Retention Agents. Experience required includes leading and managing the delivery of outstanding service to customers with excellent people management skills and a strong knowledge and understanding of Financial Conduct Authority operational guidelines Read more […]
Control Operative
Are you experienced in taking calls in a high pressured, emergency situation?Do you have experience of working with vulnerable adults?Hays Social Housing are currently looking for relief workers to work on a temporary basis in North Nottinghamshire in the On call team. You will be responding to emergency calls from vulnerable residents, as well as taking out of hours calls such as repairs calls. You will need to be able to assess the calls that come in, and respond accordingly, whether that be log the call for the day team, contact emergency services or emergency repairs, or next of kin. Read more […]
Service Desk Team Leader
Service Desk Team LeaderCompetitive Salary + core voluntary benefits NottinghamWe are seeking a Team Leader to manage a new team of Customer Service Desk Analysts to provide the agreed support services to multiple locations across the UK. The successful applicant will have experience in leading and managing a team in delivering services to blue chip customer, in line with agreed SLAs and KPI’s. Hours are 7am – 7pm.Roles Responsibilities:People Management and Development• Manage the workflow and resources of the team to meet the client’s contractual obligations• Coach, develop and Read more […]
Business Development/Client Relations Administrator
Business Development/Client Relations AdministratorTwickenham£11.00 p/hrA vibrant and professional leading organisation is seeking a professional Business Development/Client Relations Administrator to join their small but established team. Located within walking distance to local transport links in Twickenham, this temporary position is to start immediately on an on-going basis. As a specialist in their field they are recognised as one of the UK’s unique companies who work along side a number of high profile clients. As a successful candidate you will have a minimum of 3 years b2b business Read more […]