Archive for the ‘General’ Category
Supported Living Manager
Sheltered Housing ManagerWest SussexPermanent£30,000A local Housing Association in West Sussex is looking for an inspiring Sheltered Housing Manager. Due to a recent expansion of their services, this exciting new role has become available. They are looking for a Sheltered Housing Manager to make their mark on the industry and to make a difference to the Housing Association’s customers. Their portfolio of 300 Sheltered Housing properties and their new development of a careline which caters to 1200 customers, requires an experienced team leader to work with the Scheme Managers and careline Read more […]
Inbound Sales Consultant
Inbound Sales ConsultantBased in LeedsFull Time PermanentAn exciting opportunity to join a leading insurance company, to be the voice of a wide range of market leading insurance brands, including Direct Line and Churchill.You will be talking to a huge array of customers, and be able to tailor your approach to each individual customer.As part of our sales or retention teams you’ll be selling our products, whether that’s car, home, travel or pet insurance,whilst also helping our customers by amending, transferring and renewing policies.You will have the ability to adapt your approach accordingly Read more […]
Partner Coordinator
6 month Contract working for Virgin MediaLocation – Sheffield Virgin Media Business deliver telecommunications solutions to corporate customers, offering outstanding value, a range of brilliant products and excellent customer service. The quality of their people is absolutely key to this. Virgin Media Business is currently recruiting a Partner coordinator to support the existing team in co-ordinating projects in Sheffield (S9).As a Partner coordinator, you will take incoming calls from engineers that are out in the field with their update on the work to date. Liaising with sub-contractors Read more […]
Part time Appointment Advisor
Appointment AdvisorWe are looking to recruit for enthusiastic and experience contact centre staff for a client based near Wythenshawe. The organisation specialise in providing hearing aid services to customers and have been operating for over 60 years. They are a well known national organisation with 100s of branches nationally. They are looking to grow their national contact centre and recruit for some further staff as an Appointment Advisor. The roleRespond to inbound and outbound call activityTo arrange, re-schedule and confirm appointments for dispensers in both the branch and fieldHandling Read more […]
Facilities Customer Service Agent
Facilities help-desk Customer Service AgentEpsomMy client, a facilities management company based in Epsom are seeking a Customer Service Agent to maintain their Facilities help desk that covers 48 sites. This role will be on a temporary to permanent basis, therefore the initial contract will be three months before this role is made permanent.The successful candidate will be responsible for providing professional and efficient service delivery to internal and external clients within strict SLA time frames. The role will entail the following duties;• Answer calls within agreed performance Read more […]
Appointment Advisor
We are looking to recruit for enthusiastic and experience contact centre staff for a client based near Wythenshawe. The organisation specialise in providing hearing aid services to customers and have been operating for over 60 years. They are a well known national organisation with 100s of branches nationally. They are looking to grow their national contact centre and recruit for some further staff as an Appointment Advisor. The roleRespond to inbound and outbound call activityTo arrange, re-schedule and confirm appointments for dispensers in both the branch and fieldHandling of all inbound Read more […]
Customer Collections Advisor
Customer Account Advisor, Harrogate£16,000 per annum + excellent benefitsWorking within a growing organisation you will be part of a strong and dynamic team tasked with building effective customer relationships whilst being strong and tenacious enough to assess customer’s financial capabilities and ensure full payments are taken or repayment plans are set up and adhered to.Key Responsibilities:· Making outbound calls to customers on payment due dates and diarising subsequent follow up calls on continuous debtor arrears.· Receiving and effectively dealing with inbound calls from customers Read more […]
Group Sales Executive
We are looking to recruit for a well known sporting organisation who are a well known organisation within the North West. They are looking to recruit for a highly motivated individual to sell tickets to organisations such as schools, sporting organisations and clubs. The role is a permanent position and this is a secure role for the right candidate. The role will include working in the field as well as in the office so you must be able to drive and have access to a car. Full flexibility is required in terms of hours as some appointments will be out of hours and weekends will be included. Key Read more […]
Customer Service Director
Overview of roleProvide strategic direction and leadership to the customer service functions.Support the operational and strategic delivery of the organisational vision as a key member of the Group Executive board.Control and lead the York contact centre delivering against all budgeted KPI’s and future development needsThe post will be based in York but will require some travel to various sites.Under the direction of the Chief Executive, recognise and value the important leading contribution made by the customer service structure and its Branch network.Boundaries of role• Supports the Read more […]
Call Handler
An exciting permanent opportunity for a customer service advisor to join the team as an Out of Hours Call Handler with responsibilities for receiving calls and updating the information management system. This position will be working within a team for a support services company based in Sandhurst.You will need to be able to handle calls in a professional manner, good customer service and to be able to log data on the system accurately. Your hours of work will be based on a rolling rota and will include the following shifts: Week 1: Monday: Night ShiftSaturday: Day ShiftSunday: Read more […]