Contact Centre Administrator
Working within the public sector, in the contact centre team who conduct a number of support functions for customers. The position is responsible for performing day-to-day activities to ensure that this quality service is given to meet the requirements of the clients. Establishing work practices conforming to the company’s procedures Responding to enquires through letter and emailsDocumenting calls Undertake aspects of administration, this involves the use of internal it systems. Successful candidates must have excellent administration skills and the ability to adapt to suit any level. The Read more […]
Customer Protection Sales Consultant
My client is a UK leader in Retail Banking providing first class products and services to customers throughout.They are looking for enthusiastic and proactive sellers to provide an outstanding service to new and existing customers. You will assess the needs and demands of these customers, and advise them on the best products to protect their future.This role will involve constant customer contact, dealing with inbound calls.You must be able to engage with customers and build excellent relationships.These relationships will allow you to promote and sell appropriate products, and whilst doing Read more […]
Customer Service Advisor Jobs
Full-time, Customer Service Advisor Jobs, Leeds **Immediate Interviews and start dates** We are currently recruiting for a large, well established financial services organisation based in Leeds City Centre. As this position is based within financial services successful candidates will be required to pass a credit check. In order to apply for this position you should be available to work full time hours, 5 full time shifts across Monday to Sunday between 8am and 7:30pm. The role will involve providing excellent customer service at all times, handling a variety of customer enquiries related Read more […]
Contact Centre Supervisor
My client, a leading financial services organisation, is seeking a Contact Centre Supervisor to join their Glasgow team on a temporary basis. As part of the Wrap Operations, the primary role of Contact Centre team is to answer inbound calls and e-mails from Financial Advisors, Consultants clients in relation to their new or existing accounts. This is a highly pressured environment with strict deadlines and tight timescales. Previous supervisory experience within a financial services contact centre environment is essential. You must have strong communication and interpersonal skills as well Read more […]
Sales Operations Manager
Sales Operations Manager North East – Office and field based £35,000 – £45,000 + OTE + Benefits My client is one of the UK’s leading IT companies providing professional local IT services covering IT infrastructure, business software, proactive support, telecom, broadband, virtulisation, cloud computing, cabling and wireless systems. Operating from 15 offices nationwide and due to a restructure they now seek to hire an experienced Sales Operations Manager In addition to supporting the Group Services Director in the delivery of high quality sales operations services you will: Design and Read more […]
PPI Complaints Handler
PPI Complaint Handler Northampton Our Client, a successful Financial Services company based in Northampton are currently recruiting for a PPI Complaints Handler to join their team. This is a 6 months contract position working Monday to Friday 7am – 3pm, however the training will be 4pm–11pm for the first 2 weeks. (no holiday can be taken during the first 6 weeks of employment) The role comprises of dealing with complaints as a result of PPI being mis-sold, taking into account any risks of the Bank’s reputation. You will ensure all cases are handled in accordance with the Financial Services Read more […]
Regulations Manager
REGULATIONS MANAGER £38,000 – 46,000 Working for one of the leading energy suppliers in the UK, with excellent reputation an exciting vacancy has arisen for a Regulations Manager. The role will involve: Ensuring all systems, procedures and practices are compliant with regulatory bodies Develop and maintain a fully documented procedures manual Identify threats and opportunities arising from new and proposed regulatory change;Manage contracts with third parties on all aspects of metering Act for consultancy purposes on SMART metering, ECO and Green Deal development and then implementing a Read more […]
Property Sales Advisor
Our client, a leading UK Housebuilder, are looking to recruit three new Sales Advisors to work in sites across London. An exciting opportunity to join a fantastic Company that offer plenty of career progression, interested candidates are urged to apply immediately.The position will be split in to two separate parts:- 50% of your time will be spent in your office researching, compiling reports and making outbound sales calls to generate new business- 50% of your time will be spent meeting clients at various properties within your remit, qualifying their interest and closing salesYou will ideally Read more […]
Customer Service Advisors
Customer Service AdvisorsWe are looking for customer service advisors to work within the Coventry, Rugby and Nuneaton areas.Do you have experience in answering calls from customers in relation to various enquiries?We are looking for people who:* are passionate about delivering excellent customer service* have good communication skills* have effective listening skills* have the ability to work well under pressure in a fast paced environment* are quick learners with a flexible attitude You will need to demonstrate the following: *Recent experience of working within a fast paced customer Read more […]
Junior Client Consultant/Account Manager
Our client, a leading Digital Consultancy based in London, are looking to recruit a Junior Client Consultant/Account Manager to join their ever-expanding Client Services team.This position has materialised due to the recent exponential expansion of the Company’s client base and is a fantastic opportunity to join a Company with lots of possible career progression. Our client are looking for someone to focus on maintaining existing client relationships through regular contact and generating new business through identifying and executing opportunities to up-sell on products/offers.Working on Read more […]