Client Services Manager recruitment
About Our Client Our client is a successful and established global investment bank. The company is also known for its performance in the market across various industries and boosts a diverse and dynamic culture within the firm. Given its strong performance against its competitors in the market, the company is looking to bring onboard a Client Services Manager based in Singapore to drive revenue and business opportunities for its clients by offering the most professional and comprehensive service to their needs.Job DescriptionAs a Client Services Manager, you will be responsible for the following:Meeting Read more […]
Client Services Manager recruitment
About Our Client A leading international bank with a broad product set in Australia and an enviable reputation for quality.Job DescriptionA people management position, this is a challenging and rewarding role for an experienced Client Service Manager.Your main responsibilities will include:Manage, coach and motivate a team of experienced Client Service and Account ManagersImplementation of day to day processes and procedures to ensure a premier level of service and support is provided to portfolio customersEscalation point for the Client Service team in regards to external or client issuesEnsure Read more […]
Client Services Manager recruitment
• Faultless servicing; proactive relationship development; strong product and technical abilities with experience in multiple asset classes, legal structuring, product design and overall attention to detail. • Client Implementation and Relationship Building – partnering with the sales team for the assigned channel, the Client Service Manager will be responsible for the on-boarding of new mandates as they are confirmed, through the effective coordination and project management for new business. In addition, through the ongoing maintenance and management of the relationship.• Perform Read more […]
Client Services Manager recruitment
Position Title: Client Services Manager*Permanent position with a European MNC*Hong Kong based- Client Services IT*Reporting into Regional CIOJob Description:The client services manager has to understand of the technology needs of the group they service. This will include current day to day operations to the new services. Technology, which is used in the business, changes continually.The client services manager will participate in the identification and development of new services for delivery by APAC IT team and will be part of the product planning activities.He/she will also be required to educate Read more […]
VP – Operational CRM/Client Services Manager recruitment
Responsibilities• Achieve total client satisfaction through a highly responsive team responsible for Institutional service activities in APAC• Responsibility for leading and driving the department to meet the growing demands of Institutional markets.• Build, develop and strategize on a Operational model of best practice for CRM that integrates into Middle Office and client operations• Lead a small team of CRM professionals and provide thought leadership and be the main point of escalation Requirements• At least 8 years of experience within client services and/or in the OCRM field Read more […]
Client services Manager recruitment
Roles/ResponsibilitiesManage the team based in Japan and provide high level of service to the clients.Escalate key issues and provide strategic direction to the team.Monitor team’s performance and responsible for the morale of the team ensuring highest quality of work.Enhance the value of client relationship by ensuring effective delivery of client services and support for Cash and Trade products.Coordinate a timely response to client queries in liaison with internal departments.Required skillsStrong knowledge of cash management, trade finance business, its products, and regulations and procedures.Strong Read more […]
Business Analyst / Client Services Manager recruitment
Our Client, one of the leading global providers of software to manage commodities and energy trading enterprise risk solutions, is looking to hire Business Analyst / Client Services Manager.The successful candidate will be responsible for all aspects of the work including interacting with prospects clients in the commodity trading industry worldwide during various stages of software product implementation, planning, supervision, engagement management and senior client management. Responsibilities• Understand and analyse the client’s business needs.• Determine the functional gaps and Read more […]
Client Services Manager recruitment
About the Role The main objective for this role will be to manage the client take-on process and the ongoing servicing within the department. Some of your key responsibilities will include: Ø Driving the on-boarding process for taking on new clients Ø Managing the anti-money laundering compliance checks Ø Liaising with fund managers / transfer agents for the investment or disinvestment of subscriptions and redemptions Ø Instructing trades for certain third party investment vehicles Ø Overseeing quarterly client report production Ø Providing ongoing client service Ø Read more […]
Client Services Manager recruitment
Standard Chartered is a leading international bank operating in some of the most dynamic markets in the world, in Asia, Africa and the Middle East. Our successful and sustainable business is built on doing tangible, long term good for our people, our customers and the communities we serve. Key Roles Responsibilities Understand clients’ needs and identify opportunities for improving the product solution Increase utilisation and optimise channel usage Achieve the standard of quality management system in line with requirement in service delivery Qualifications Skills Degree Holder or above Good Read more […]