Archive for the ‘General’ Category
Telesales Real Time Analyst
Real Time AnalystNorth Leeds£17,794 – £19410 + excellent benefits package + free parkingAre you passionate about Analysis, do you enjoy working with statistics and like to see the results of your analysis improving and driving performance? An established and reputable organisation are looking for a motivated and driven individual to join a Data Delivery Team in their North Leeds contact centre to ensure that the performance of their SME Telesales Team is maximised by analysing call stats, identifying trends and suggesting ways of improving.Key responsibilities:• Investigate and respond Read more […]
Call centre
My client is seeking a candidate to provide interim support in their call centre, possibly leading onto a longer duration. Ideally you will have call centre experience. Typical duties will include handling calls from customers paying invoices, using credit cards
Revenue & Benefit Advisor
Contact Centre Customer Service Officer JobOur client, a London based council, are now looking to recruit for a Contact Centre Customer Service Officer role. This is a three-month ongoing contract job offering a competitive rate as well as the chance to work within a thriving and structured team.This job will support the Clients Contact Centre in the Council Tax Benefits enquiry section. The post holder will answer inbound telephone/email/fax enquiries for either Council Tax or Benefits and provide relevant advice for either service on request from residents.Experience in a customer facing Read more […]
Operations Support Executive
One of our leading clients operating in the financial service sector is recruiting for an Operations Support Executive to join their expanding team. As a key member of both the contact centre and operations team you will be responsible for providing exceptional customer service to a large customer and client base.You will be responsible for ensuring that the operations team provides a level of customer service that portrays both the corporate image and values of our organisation, and meets the overall business objectives. To actively suggest and support the continuous improvement of processes Read more […]
Customer Service- Export
A new permanent job has arisen for a customer service professional to work for a fantastic company in Leicester. Apart from solid customer service skills and a switched on personality, this role requires an individual who has experience with export. This customer service job needs a person who combines excellent client experience skills with knowledge/ experience of export. It is a demanding and busy role that will have you handling export customers and specific client accounts for distribution on matters such as: letters of export, letters of credit, export documents and certificates, delivery Read more […]
Customer Services Advisor (5 day) (C2)
An opportunity has arisen to join an expanding Customer Service team on an ongoing temporary basis. Working alongside numerous Call Agents, you will be play an integral part of this well established team in delivering first class customer service to all housing tenants. The main purpose of this role is to provide a comprehensive response service to the housing tenants according to the Policies and Procedures set out by Sovereign. Main duties involve:- Provide a first point of contact for all callers via email, telephone or letter- Respond to enquiries providing appropriate information relating Read more […]
European Customer Services Manager
A highly successful and globally renowned brand are seeking a Customer Services Manager for their European Team, covering The Netherlands, Belgium and Germany. As such fluency in the German and Dutch languages are essential. Your responsibilities will be to lead and manage the European Customer care team, recruiting, training and developing your staff, supporting them to be the best they can. You will maximise the performance through the setting and monitoring of KPI’s, monitoring call performance and leading regular 1-2-1’s.If you would like further details on this exciting opportunity then Read more […]
Inbound Sales Consultant- Doncaster
Inbound Sales ConsultantFull Time 35hrs per weekSalary + Bonus + Benefits+ 22 days holiday + 8 Bank holidaysWith approximately 14,400 employees operating over 15 sites, Direct Line Group is the largest retail general insurer in the UK, the number one direct motor insurer in Italy and number three direct motor insurer in Germany. A multi-brand, multi-product and multi-channel business that covers the majorityOf customer segments in the UK for personal lines general insurance and small and medium-sized enterprise commercial insurance. Their brands offer the following products: motor, home, pet Read more […]
Customer Service Representatives
Customer Service Representatives – BirminghamVirgin Media are one of the largest telecommunications companies in the UK and are committed to providing products and services of the very highest quality to their customers.We are currently looking for Customer Service Representatives to join the expanding team in the Virgin Media offices based in Birmingham.As a Customer Service Representative you will be speaking to either new or existing customers who are scheduled for an installation or upgrade of services; that have been sent an automated text message to confirm their installation details. Read more […]
New Business Sales Consultant
Our client, a leading Media Company based in West London, are looking to recruit a money-hungry, articulate sales candidate to generate new business from cold leads. Based in West London, the Company are a market leader in their field and are looking for an enthusiastic candidate to strengthen their market share.An exciting role for the right sales candidate, the main responsibility of this position is to make outbound sales calls to prospective B2B clients, pitching to decision-makers and closing sales over the phone. Previous B2B sales experience is required as it is essential that you are Read more […]