Archive for the ‘General’ Category
Debt Recovery Officer
My Client is a London Council looking for an individual with previous experience in Debt Recovery, preferably within a Local authority.You will be required to have an ability to negotiate, convince and influence whilst remaining clear and courteous under sometimes difficult circumstances. Having resilience and determination coupled with the positive disposition to succeed, you will be expected to build rapport with customer, partners or suppliers on the telephone quickly and effectively and have the confidence to close payment opportunities / manage suppliers.You will manage your own caseload Read more […]
Telemarketing Assistant
Telemarketing PositionRugbyTemporary Job paying up to £15,000 equivalent.My client is looking for a candidate who is keen to gain experience in an office environment.Responsible for chasing up leads, a good telephone manner is essential as you will be contacting potential customers who has previously made enquiries for the companies services, so no cold calling is necessary.If a customer is interested in the company’s services this will then be passed on to the sales team to follow on with the sale.A good knowledge and experience of using the Microsoft package in particular an ability to Read more […]
Customer Service Hepdesk
Our client, a start-up company dedicated to providing repair services to B2B and B2C customers, are looking for an experienced Helpdesk candidate to run their inbound customer service function.Based in a fantastic Central London location, the Company are embarking on an exciting new venture and are looking for the right person to join them at the beginning. You will be responsible for handling 30+ inbound calls from customers, dealing with a range of queries including bookings, faults and complaints. In order to ensure complete customer satisfaction, you will also be responsible for scheduling Read more […]
Customer Service Advisor
Customer Service Advisor – Shift Basis Temporary Call Centre/Telesales professionals required for opportunities in Central Milton Keynes. For this position the ideal candidates will have proven customer service experience within an office call centre environment, fantastic customer service skills and be able to commit to a variety of shift patterns Monday to Sunday. This role will offer excellent experience and a rewarding career within a variety of business sectors including banking, energy and telecommunications. Key Skills Required Delivery of superior customer service Respond efficiently Read more […]
Customer Service Consultant
An exciting opportunity to work for a national company based in Swindon as a Customer Service Consultant in their busy contact centre on a permanent basis.This role is to work on a flexible rotation between 6am-10pm Monday through to Sunday for 35 hours per week on a salary of £15000 and the successful candidate can expect to also receive other incentives such as a bonus scheme which rewards employees for meeting objectives.On a day to day basis you will be talking to customers on the telephone, you’ll provide an exceptional level of service as you help them to manage their finances. You Read more […]
Jeopardy Management Operative
My client is an innovative communication services organisation providing customers across Knowsley exceptional customer experience.I’m currently looking for Jeopardy Management Operative to join my client’s fast-growing team. In this new role, you’ll focus on improving Networks Fault Management process, Identifying outages and log all widespread customer-affecting issues. At the same time, you’ll be expected to work in partnership with colleagues across the business and deliver exceptional customer service. This role offers the chance to work with an industry-leader.I’m looking for Read more […]
Office Plumbing/Gas Co-ordinator
I am currently recruiting for full time permanent position based in Ely and interviews are imminent for a prompt start. This role is a scheduling position working within the construction/maintenance industry where you will be tasked with supporting the gas/plumbing engineers in a customer service capacity. This role requires previous experience in scheduling, customer service focused roles where you have developed the skill to be diplomatic over the telephone as a first point of contact and also have an awareness of prioritising workload to meet demands and ensure that the emergency call Read more […]
Sales Administrator (German)
This company is a trusted provider of Mobile Device Management solutions. The company’s main objective is to support many industries ranging from retail, manufacturing, and healthcare through to government and logistics amongst others. Due to the company expanding they are now looking for a fluent German speaking sales administrator. The successful candidate will be responsible for ensuring that customers needs are met the main duties will be to handle inbound / outbound calls as well as emails and will be required to translate between German to English and English to German with ease and Read more […]
Customer Insight Analyst
We are recruiting for a Customer Insight Analyst for a housing company based in Quorom Business Park Newcastle. The role will involve extraction and analysis of data from a variety of channels, the generation of “actionable insight” from the data and the presentation of results and recommendations via a variety of methods to a mixture of key stakeholders.To take a partnering approach and provide expertise in the areas of gathering customer/client insightThe post holder will work closely with senior leaders and business leaders across all areas of the business to understand insight requirements Read more […]
Customer Service Advisor
Temporary Call Centre/Telesales professionals required for opportunities in Central Milton Keynes. For this position the ideal candidates will have proven customer service experience within an office call centre environment, fantastic customer service skills and be able to commit to a variety of shift patterns Monday to Sunday. This role will offer excellent experience and a rewarding career within a variety of business sectors including banking, energy and telecommunications. Key Skills Required Delivery of superior customer service Respond efficiently and effectively to all customer enquires Read more […]