Planning and Forecasting Analyst
This is an excellent opportunity to become part of a well known private sector company to assist in a unique and interesting role. This role will employ you in a permanent capacity to help with understanding how to drive a company forward reporting into the Resource Lead Manager.You will look to develop the company and and confident in analytical matters. With experience in forecasting, and succession planning.You will be require to: – To be a subject matter expert and ‘go to’ point for the business about all planning and forecasting matters relating to allocated business lines- To produce Read more […]
Housing Repairs Customer Service
My client has a very exciting opportunity for an experienced housing repairs customer service officer to work in a fast paced and fulfilling environment. This north London local authority is renowned for providing excellent quality of work and customer service to all housing residents. Duties • To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments.• To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments.• Experience of working in a contact centre answering high volume of calls to ensure targets are met.• Read more […]
Call Centre Team leader
Hays Office Support are recruiting a Team Leader to work on a full time permanent basis for a leading Insurance company based in Essex.Objective: To support the day to day operation of the team, leading, developing, coaching, and motivating the team to encompass the company values towards achievement of all agreed targets and service levels.Key Responsibilities: • Managing, motivating inspiring the team, ensuring fair consistent people management is applied across the department. • Develop colleagues through regular reviews, coaching and on the job training in order ensure all team members Read more […]
Head of Customer Managers
A leading Property Development organisation based in Surrey are looking to recruit a Head of Customer Services Manager that will head up the customer operations, with a management team of three reporting in you to.This position will be responsible for driving the strategy forward in order that the consumer receives a 5* star customer experience with a team of 12 people in the team. Reporting in to the Managing Director is is crucial that you have credibility based on experience and commercial acumen to deal with all stakeholders within the business, but also have the ability to manage both Read more […]
Sales Advisor
Hays are currently recruiting for a temporary to permanent sales advisor to work for our rapidly expanding client based in the Norwich area.Job Title: Customer Campaigns/ Business developerReporting to: Customer Campaigns Team LeaderRole:To work as part of the Customer Campaigns Team to achieve deadlines and milestones in line with the business strategy.Key Responsibilities:· Ensuring all deadlines and milestones are consistently exceeded by:o Responsibility for measuring, monitoring and managing Campaigns through to completiono Managing all customer objections in line with the necessary Read more […]
Business Development Executives
Internal Sales Executive HalifaxBasic – £18,000 + OTE uncappedI am currently recruiting for a fantastic opportunity for a candidate who ideally has business to business sales experience and a proven track record, who ideally would be seeking a role within a busy, fast moving, sales environment. Confidence and tenacity are vital to succeed within this environment. If you are looking to build up your experience and skills then this company would be ideal. They are stable within the market and are leaders in what they do. Overview of the role:• Must be enthusiastic, outgoing, sales focused Read more […]
Internal Sales Administrator
Internal Sales AdministratorMy client has an exciting new opportunity for an Internal Sales Administrator to join the Sales team, the ideal candidate will be working closely with the Business Development Managers to achieve sales targets, you will do this by providing effective account management and completing accurate sales administration.You will be responsible for updating the CRM system with accurate information of all activities, pro actively maintain relationships with the other departments. The ideal person must be sales focussed with a positive “can do” attitude, ideally with previous Read more […]
Customer Care Professional
My client, a global leader in the financial services industry are currently looking for Dutch speaking Customer Care Professionals to join their Merchant Services team.In this role you will ensure extraordinary customer service by swiftly and accurately responding to phone calls from Merchant customers, making it easy to do business with my client. The role also involves back office tasks such as mail correspondence and cases from external and internal customers and financial back office tasks. This role is part of a multilingual team and with an array of varied tasks and responsibilities:• Read more […]
Customer Care Professional
My client, a global leader in the financial services industry is currently looking for a Finnish speaking Customer Care Professional to join their Merchant Services team.If you are passionate about delivering extraordinary service, results driven and interested in working for a world-class global brand, then this Customer Care Professional position may be an ideal fit for you. In this role you will ensure extraordinary customer service by swiftly and accurately responding to phone calls from our Merchant customers, making it easy to do business with us, while solving customer issues and celebrating Read more […]
Outbound Call Executive
OUTBOUND CALL EXECUTIVETo Successfully Complete Outbound Campaigns and Capture Accurate Data£14,0002 MONTH FIXED TERM CONTRACTBased in Central BirminghamMonday to Friday – 8.30am – 5pmOur client is the largest risk management and insurance broking companies which draws on solid relationships with global markets to do their utmost to find the right solution for its customers.This is an organisation which is bound by strict policies and procedures.Due to staff secondment our client is looking for an outbound call executive for a 2 month fixed term contract. The role will entail making up to Read more […]