Customer Support Assistant
Our client, a leading Fashion Wholesale company based in the City of London, are looking to recruit a bright, enthusiastic candidate with a passion for retail to join their small Customer Service team.Based in a fantastic office space above the main company showrooms, our client are renowned in the industry and distribute across the UK and Ireland, and are breaking into small parts of Europe. Due to company growth, they are looking for a candidate to join them on a permanent basis and grow within the company. Working in a team of 5 and underneath a Customer Services Supervisor, you will be Read more […]
Trainee Recruitment Consultant
A recruiting career with Hays is like no other; we play a unique role in the global world of work. We are the world’s leading recruiting experts in qualified, professional and skilled work. Our expertise across a wide range of specialised industries and professions enables us to bring the right person together with the right job.To continue to deliver a world-class service we are offering career changing opportunities for aspiring recruitment consultants in our Brighton office. We employ a wide range of people such as retail assistants, contact centre consultants and sales people just to Read more […]
Trainee Recruitment Consultant
A recruiting career with Hays is like no other; we play a unique role in the global world of work. We are the world’s leading recruiting experts in qualified, professional and skilled work. Our expertise across a wide range of specialised industries and professions enables us to bring the right person together with the right job.To continue to deliver a world-class service we are offering career changing opportunities for aspiring recruitment consultants in our Slough office. We employ a wide range of people such as retail assistants, contact centre consultants and sales people just to name Read more […]
Telephony Customer Service Adviser- Southampton
A new job opportunity in Southampton within a telephony customer focused Bank that continues to put the client at the heart of everything it does. A strong reputation for service, making customers lives easier and taking the stress out of banking. From day to day matters to buying their homes, protecting their families or building their future, we are looking for people who share our belief that the customer comes first.It will be great if you have call centre experience or have worked in a customer service environment before as this will be a key requirement for successful applicants.Can Read more […]
Customer Service- Leicester
Are you a professional who can combine customer service experience, advanced level Excel skills (pivot tables, v-look ups, macros) and a proactive attitude? If your work history combines all 3 of these elements then this permanent job will make good use your abilities. The purpose of this job (which is based in north east Leicester) is to work as part of a team and provide customer service and administrative support to clients as well as provide vital communication between the company and the clients. This vacancy is offering £17k- £25k depending on experience, but advanced level Excel (pivot Read more […]
Customer Service Team Leader (Part-time)
A growing housing Association has a great vacancy within their professional, friendly contact centre team based predominantly in Hanney, Wantage. The company specialises in providing homes for thousands of people across the UK. The main focus for the Team Leader vacancy is to manage and motivate a team of 20 advisors providing a high level of support ensuring targets are met.Current conditions dictate the need for a part time team leader as the business is increasing its workload and the support for the advisors is detrimental in maintaining a high level of customer service. The job will involve Read more […]
Customer Penetration Analyst
Our client, a hugely successful start-up IT/App company, are looking to find ways to expand their exponential growth further by recruiting for a Customer Penetration Analyst. Based in a fantastic London City location, in brand new offices, this is an incredible opportunity for the right candidate.This role requires a candidate who has a passion for analysing data for customer trends, habits and feedback. An extremely important role within the busy Customer Experience team, you will be responsible for making a significant impact on improving the experience for customers, and also for giving Read more […]
Help Desk Team Manager
A rare opportunity to join an extremely successful and growing company based in Bath on a full time permanent basis as a Help Desk Team Manager.The key purpose of the role is to be accountable for the day to day management of the Help Desk Team, provide them with leadership, direction and training as well as developing their skills, knowledge and confidence in the product. You will develop KPI’s an ensure the team achieve them, collect, collate and analyse statistics from the Help Desk and provide reports on where improvements can be made. You will deal with any customer queries, deal with Read more […]
Customer Case Handler
Numerous contracts for a Complaints handling role for one of the largest financial institutions have become available.The job requires candidates to have experience of working in a call centre role, outstanding customer service skills and the ability to handle a range of queries and transactions, preferably in a financial services environment. Fast learners who are excellent communicators and have a proven record in creating simple solutions to often-complex problems are likely to be successful applicants.Some flexibility with hours may be required and previous financial experience, particularly Read more […]
Contact Centre Back Office Manager
Back Office ManagerSolihull£42,602Our client is one of the UK’s leading integrated energy company, supplying gas, electricity and related services to residential and business customers. This is an organisation with over 70,000 employees supplying over 16 million customers. An organisation with stringent processes and procedures.Due to growth of the organisation, our client is looking for a Back Office manager to support its busy telesales team. The role will be responsible for leading a team of 34 back office operational staff including sales processing, objection handling and compliance Read more […]