Telephony Mortgage Advisors
Leading UK Bank are looking for a number of Telephony Mortgage Advisors to be based in their call centre in Belfast, they will support you to achieve the professional qualification CeMAP. During your first 6 weeks, you’ll be dedicated to achieving this recognised qualification, and will have our full support and funding to succeed.The role will then involve, finding the right mortgage and insurance product for them and giving them the great service they deserve. You’ll receive calls from a wide range of people across the UK, forging instant relationships and building rapport. Exploring Read more […]
Telesales Consultant / Sales Consultant
Hays Office SupportJob Title: Telesales ConsultantSalary £16,000 – £17,500 (OTE £25,000)Our client is looking for 2 sales consultant to join there growing organisation, if you have experience in telesales, relationship building and able to generate new business then this is the job for you.Desirable for this role would be experience in telecommunicationsBased in the busy Manor Royal – Crawley your job duties will include:* Calling the customer base to upgrade or sell client services* Using campaigns to generate new opportunity’s* Manage customer expectations (delivery installation)* Query Read more […]
Recruitment Internship
At Hays, we are the world’s leading recruiting experts in qualified, professional and skilled people. Our deep expertise across a wide spectrum of specialised industries and professions makes us unparalleled recruiters in the world of work.To continue our growth and success we offer exciting opportunities for students who are looking to complete a one year internship in the recruitment industry. Success will be achieved by managing your own workload, sourcing candidates in a specialised sector and advising decision makers from global organisations to achieve business outcomes. You’ll be Read more […]
Customer Support/Sales Support Advisor
Our client, the global market leader in the office furniture industry, are looking to recruit an experienced Customer Service/Sales Support candidate to support their busy London-based sales team.Based in a fantastic office in Central London, you will be responsible for building and maintaining good relationships with key clients through regular telephony/email contact, and to support the sales team in converting enquiries to sales and completing all administrative tasks surrounding client transactions.A selection of duties are:· Assist and contribute efficiently to company sales and Read more […]
Underwriting Executive
One of our leading clients operating in the financial service sector is recruiting for an Underwriting Executive to join their expanding team. As a key member of the Contact Centre and Underwriting team you will be responsible for providing exceptional customer service to a large customer and client base.All interested applications will be responsible for assessing marginal credit applications to maximise acceptance rate to clients. Your job role will include assessing referred and incomplete applications for selected clients to ensure decisions are based on company policies and guidelines, Read more […]
Head of Contact Centre
Our client, a leading Charity based in Central London, are looking to recruit an experienced Contact Centre Manager to drive their 20+ inbound Service Centre forward.Based in a fantastic City location, this position reports directly to the Head of Operations and is responsible for the day to day running of the busy Contact Centre. Directly leading 4 Team Leaders, who in turn lead 20 Customer Service Advisors, experience in such a senior Contact Centre role is vital.A strategic position, our client are looking for someone who is forward-thinking, has experience in implementing new strategies Read more […]
Customer Service- Defects/ Snagging Lists
This Leicestershire-based client, who has a very strong relationship with Hays, is searching for a specialist customer service agent to join their friendly team and be flexible enough to work on a rota basis. The purpose of this permanent job is to oversee the telephone-based customer service specifically for the area of defect management/ snagging lists within new build properties. This company is growing and the salary is very competitive, which reflects the importance and niche elements of the vacancy.The ideal candidate will have previous customer service experience and will subsequently Read more […]
Customer Service/Administrator
Order Processing, Telesales Customer Service administratorWould need to be a self-motivated, confident communicator with excellent telephone skills, able to call customers and potential customers to establish future needs, requirements and generate sales. Must be able to work on own initiative when required and have good IT skills. The ideal candidate would have some previous sales and customer service experience, and have the flexibility to assist in other departments if required and a working knowledge of SAP would be good but not essential.Order Processing· Taking product orders over Read more […]
Help Desk Analyst
Help Desk Analyst required for an extensive contract role to provide ongoing support in a growing team of Support Analyst’s working for a large organisation. You are required to, first and foremost, be an excellent communicator with a solid track record of excellent customer service skills. In terms of the core responsibilities of this position, you must have extensive experience working as a Service Desk Agent where you have provided technical support over the phone, email and via remote access for both systems and applications. Furthermore, you must be a highly proficient troubleshooter Read more […]
Service Desk Analyst
A leading provider of IT communication services, our client is currently looking for a First Line Support to join their expanding team at their prestigious offices in TruroYou will be providing a variety of users with telephone Helpdesk support dealing with a range of technical tasks for example resetting passwords using Active Directory or trouble shooting Microsoft software issues including Outlook. You will try to resolve queries at first contact, ensuring all calls are logged and tracked on the Call Management system. Where you are not able to solve the query you will pass to your second Read more […]