Telephone Advisor
Our client, one of the largest financial companies in Europe, is currently recruiting for Telephone Advisors on a full time basis to work in their offices based in Glasgow. The key responsibilities of the Telephone Advisor will be to take inbound calls from existing customers in relation to queries regarding their mortgage application as well as using excel to import data and provide excellent customer service. The ideal candidate will have previous contact centre and will be comfortable working within a contact centre environment. You must be a team player, have excellent communication skills Read more […]
Complex Process Delivery Advisor
Our client a large financial service organisation based in Knutsford , Cheshire are looking for Complex Process Telephony Advisor to join their team on a temporary basis. Role-Be an active member of a back office servicing team which provide expert support and advice to Business Banking customers and colleagues.-Drive forward the banks ‘Go-to’ ethos by maintaining and improving high levels of customer satisfaction.-Work closely with Business Managers focusing on the delivery of world class service to a wide range of Business Banking customers. Build trust, confidence and reliable support Read more […]
First Notifications
We are looking to recruit for a part time weekend position for a large insurance/accident management company who specialise in providing assistance to their customers when they have had a car accident. They take in house the whole process from organising repairs, hire cars and also insurance and legal work. We are looking to recruit for a part time weekend position working every Saturday and Sunday on a permanent basis. To achieve quality and productivity standards and targets through the day to day efficient and effective answering of incoming calls and be the first point of referral Read more […]
Appointment Maker
An opportunity has arisen for an experienced sales candidate to join an expanding team. You will be responsible for:* Business to business calls.* Speaking with key decision makers about what you are able to offer there organisation.* Build rapport with clients. * Book appointments for the Sales Director to meet with the client.* Research organisations. * Follow up on all leads. The ideal candidate should:* Have previous B2B – Business to business sales experience.* Thrive on working within a sales environment.* Comfortable working to targets.* Excellent communication skills.* The ability Read more […]
Customer Service Advisor and Administrator
A great opportunity has arisen for an experienced customer service and administrative individual to join a growing organisation. This a brilliant role for some one wishing to utilise their skill set. You will be responsible for:* Providing excellent customer service. * Processing orders through the system.* Setting up new customer details on to the system.* Amending any information.* Creating new customers.* Liaising with suppliers and placing orders. * Providing quotations to customers.* Following up on quotations provided to customers.* Building rapport with customers and managing Read more […]
Customer Service / Engagement Manager (Maternity Cover)
A great job opportunity for a Customer Service / Engagement Manager has come up within a charitable organisation in Exeter to cover a 10 month maternity contract.Our clients are a not for profit, charitable trust company that provide services to schools in the South West and you will be joining a small team to further enhance the quality of service which is already above standard.As an experienced Customer Service Manager, you will have excellent communication and people management skills as well as being able to create and maintain projects.You will ideally have a Business or Administrative Read more […]
Customer Service Coordinator
Customer Service Coordinator Hays are currently looking to recruit a Customer Service advisor for a company based in South West Leicestershire. You will providing a first class support and assistance including pricing support and fault finding.The successful candidate needs to have the ability to respond to customer needs and to be innovative whilst operating to demanding deadlines.Customer Service Co-ordinators directly impact the image of the organisation to its end customers and Distribution partners through the responsiveness, accuracy, reliability and quality of communications delivered Read more […]
Customer Service / Project Co-ordinator (10 Month Maternity Contract)
A great job opportunity within a huge high-end manufacturing company has arisen for an experienced Customer Service / Project Co-ordinator in Tiverton to cover a 10 month maternity contract. As a Customer Service / Project Co-ordinator, you will be dealing with a wide variety of daily duties and predominately using your extensive customer service skills to ensure that all queries, complaints and orders are dealt within a timely and efficient manner. You will also be ensuring timelines are met, maintaining logs, chasing suppliers, arranging testing and all other ad-hoc duties. You will Read more […]
Customer Sales Representative
HAYS Office SupportPermanentCustomer Sales/Service£18,000 per annumHAYS are currently recruiting for a Customer Sales Representative with experience of working within an office environment. The successful candidate must be pro-active, have a good telephone manner and able to solve queries.Job Duties include:*Processing customer orders*Providing quotes*Ensuring each client receives a high standard of customer service*Allocating stock through internal system and liaising with the warehouse*Liaising with credit control to manage client accounts*Resolving customer issues*Accurate inputting of assigning usage Read more […]
Telesales Operative
Telesales Operative / Exeter / OTE 16-22k p/annumWe are looking for a telesales operative to join a busy Exeter team on a temporary to permanent basis. This is an exciting opportunity to join an expanding team within the telesales department of an energy company.Working on the phones your job will be to make outbound calls to both businesses and residential properties. From this you will be targeted on booking appointments for field sales representatives to attend. Full training and support will be offered to the successful applicant on the products available.To be considered for this role Read more […]