Loss recovery handler
Loss recovery handler permanent position in Cheadle for insurance claims company. Candidates will be working Monday to Friday from 9am till 5:30pm for £15000pa.Working for a large motor claims company candidates will be required to proactively pursue early resolution of all claims, reducing claim life wherever possible and minimising clients claim spends.DutiesTake calls to pursue recovery of losses on behalf of insurers or clientsAct as a point of contact for the clientUnderstand liability to proactively pursue recovery of appropriate losses on recovery files over 42 days oldEnsure incoming Read more […]
Conversions Team Leader
Hours: 9am-5.30pmLocation: StockportDriver: PreferredOpportunity to work for one of the UK’s leading motor claims handling providers who hold more than a decade’s experience in the motor claims market. Consequently, the reputation for reliability and exceeding the expectations of both the customers who use their service has continued to grow from strength to strength.To achieve maximum conversions within the respective schemes in the Conversion Team, whilst also providing professional, technical operational standards through the day to day leadership, management and development of the Read more […]
Inbound customer service agent (evenings)
Inbound customer service agents needed for evening shifts in a permanent role based between Stockport and Cheadle. You will be working 25 hours a week on a 4 day on 4 day off basis from 4:15pm to 10:30pm.This job is to provide customer care and advice for an accident claim company. You will need to answer incoming calls and be the first point of contact for customers looking to claim. Therefore you will need to meet quality and productivity targets and develop relationships with clients and customers to provide an efficient service.DutiesTake calls from customers to accurately register new Read more […]
Conversions Handler
Hours: 9am-5.30pmLocation: StockportDriver: PreferredOpportunity to work for one of the UK’s leading motor claims handling providers who hold more than a decade’s experience in the motor claims market. Consequently, the reputation for reliability and exceeding the expectations of both the customers who use their service has continued to grow from strength to strength.To achieve maximum conversions within the respective schemes in the Conversion Unit, whilst ensuring delivery of a professional, technical operational standards throughout the day to day running of the Conversion Unit.Duties· Read more […]
Inbound Sales Manager
I am recruiting for a Sales Manager to work for an expanding business in Durham.The role will involve managing a team of 15 inbound sales agents, you will be responsible for coaching, training and developing the sales team and ensuring targets are hit and the businesses strategic plan is achieved.The ideal candidate for this role needs to have a strong sales management background and be able to demonstrate how you have grown and developed previous teams to new heights. You will need to be positive, proactive, driven and have a hands on approach with the sales team. Excellent organisation Read more […]
Credit Hire and Repair Manager
Hours: 9-5.30pmLocation: StockportDriver: PreferredOpportunity to work for one of the UK’s leading motor claims handling providers who hold more than a decade’s experience in the motor claims market. Consequently, the reputation for reliability and exceeding the expectations of both the customers who use their service has continued to grow from strength to strength.The successful candidate will control the hire monitoring and repair management teams under both credit services and the Helphire Repair management account. Providing professional and efficient standards throughout the operations Read more […]
Call Centre Agent
My client is one of the biggest businesses in the area and their call centre uses state of the art technology to deliver a world class service to their customers.We are looking for experienced (you must have over 12 months experience in a call centre) customer service and sales support people to work in their call centre.You must be prepared to work on a rota that covers the call centre opening hours of 8am to 10pm Monday to Saturday and Sundays during the peak period. You will work a total of 37.5 hours per week over 5 days.For more information, please call 01733 346277. Read more […]
Contact Centre Team Manager
Our client is one of their industry leaders and is constantly developing new products partnerships and this has resulted in winning awards for innovation and customer service. In such a dynamic environment, only world class leaders and managers make the grade but they are rewarded, encouraged and valued.As the contact centre continues to expand as a result of shrewd business planning and more and more customers turning to this company for the supply of their services, we need to recruit customer services team leaders to be part of the management team. To be considered for this role, you must Read more […]
Technical Help Desk Support
I am recruiting for a Technical Helpdesk Support Agent to work for a leading IT company based in Central London.Duties include * Keeping all aspects of SM7 call data updated with current information*You will be aware of all current and outstanding jobs* Escalate and update the shift leaders, supervisors and contract manager, where appropriate, on SLA’s nearing there target time* You will notify Customer Service of any issues regarding SLA’s or customer escalations* You will provide support and effectively manage your workload for all aspects of your duties* You will update the shift leaders Read more […]
Inbound Customer Service Advisor
Hours: 4:15pm – 10:30pm (4days on 4days off)Location: StockportDriver: PreferredOpportunity to work for one of the UK’s leading motor claims handling providers who hold more than a decade’s experience in the motor claims market. Consequently, the reputation for reliability and exceeding the expectations of both the customers who use their service has continued to grow from strength to strength.A successful candidate will achieve quality and productivity standards and targets through the day-to-day efficient and effective answering of incoming calls. Being the first point of referral Read more […]