Archive for the ‘General’ Category
Collections Team Senior
Hays Office Support are recruiting a Collections Team Senior on a permanent basis in RotherhamFor this position of Collections Team Senior you will support the Team Manager in management for the advisorsThe duties of this role will be:Deliver performance to target in a cost effective mannerResponsible for performance management of the teamSupport staff recruitmentProvide trainingDelegate workloadsSuccessful candidates will have ideally worked in a similar role in a customer service environmentDUE TO THE NATURE OF THIS ROLE, MY CLIENT WILL PERFORM A CREDIT CHECK, YOU MUST HAVE NO LATE PAYMENTS Read more […]
Benefit Assessment Officer
Benefits Assessment Officer Our Client based in London are looking to recruit a Benefit Assessment Officer to join a highly rated assessment team to process benefit claims mainly changes to circumstances. Accessible location as their office is based close to the location bus and train station. The Job As the successful candidate you will be a member of a team assessing entitlement to Housing and Council Tax Benefit for applicants living in both Council and privately rented accommodation or who apply for Council Tax Benefit only. The successful candidate will assess claims in accordance with Read more […]
Warm Outbound Sales Executive
Internal Sales Executive£15,000 basic OTE £28,000Leeds city centreOur Client, a leading Legal and Conveyancing firm based in Leeds city centre is looking to recruit a number of Outbound Telesales Executives to join their already established team promoting the Conveyancing services of the business.Working within an open plan, contact centre environment you will be based within a small team of Telesales Executives. Your job will be making outbound calls in order to follow up warm leads and convert these into new business opportunities. Working within a target driven sales environment, you Read more […]
Sales Resourcer
A national training provider of apprenticeship schemes is looking to add to their team, dealing with candidate attraction and recruitment. You will be required to recruit, interview and assess candidates that have applied for apprenticeship vacancies and training opportunities, and engage with schools, colleges and other organisations to encourage referrals to the Business.Duties and Responsibilities: · To assess, interview and recruit candidates that have applied for apprenticeship vacancies and training opportunities. · To deliver presentations to candidates, parents, career advisors and Read more […]
Recruitment and Customer Satisfaction Manager
An excellent opportunity has been created to join one of the fastest growing cloud software companies in the UK. Based in Norwich, Norfolk they already serve over 5000 customers and aim to double this in 2015 and plan to triple the size of the business from £7m to £21m turnover in the next 5 years.The retention of their existing customer base is critical to their success so we they looking for an experienced retentions manager to join the team to deliver outstanding retention results.Area of responsibility – Pro-active contact of all customers to measure satisfaction every quarter- Re-active Read more […]
Customer Relations Manager
Due to an internal promotion, an award winning business operating within the travel industry has approached Hays seeking a Customer Relations Manager to join their well established team. As Customer Relations Manager for this international business, you will be managing the customer relations team ensuring that all complaints are processed efficiently and that all customers are provided with a high level of service. The Customer Relations Manager will manage a team of 4 highly experienced Customer Relations Executives who will support offices and customers throughout the world handling both Read more […]
Workforce Planner
Talk to a consultant Talk to Samuel White, the specialist consultant managing this position, located in Bristol Contact consultant ttelephone:0117 9255455 Hartwell House, 55 – 61 Victoria Street, Bristol,BS1 6AD
European Customer Service Manager (German)
A long established manufacturing distributor in Kettering is looking for a proven German Speaking Customer Service Manager. The company delivers daily to sole traders and corporate companies across the UK Rest Of The World. The main focus of the German Speaking Customer Service”s job will be to lead and motivate the European Customer Care Team.Current trading conditions means the Customer Service Manager will be working for a leading SP 500 company. The job will involve creating a culture of helping improving customer experience and reducing complexity issues, helping planning team workload Read more […]
Customer Finance Analyst
An international telecommunications and media business based in the South West of London has a job for an interim Customer Finance Analyst for 3 months.Working within the customer service division of this £multi-billion turnover business, this role is responsible for optimising the financial performance resulting from the provision of exemplary customer services. With a focus on protection of existing revenue streams and offering new product options to current customers, this position is an excellent combination of both business operations analysis, and commercial financial modelling. This Read more […]
French Speaking Customer Service Executive
Role Details:French Linguist Customer Service Advisor – 6 month Fixed term contractLocation: Pudsey, YorkshireSalary: £17 260 (equivalent to £9.48 per hour)The French speaking rescue claims handlers are responsible for the capture of customer data and instruction of service provision up to policy entitlement to our UK policy holders that have broken down abroad and need our assistance. They will also be the point of contact for follow-on customer activities and queries. Key Accountabilities:Accurate and relevant data capture during the fulfilment of a claim to allow for the instruction of Read more […]