Sales Advisor
Sales Advisor Leeds £17730 + bonus + benefits We currently have a number of new and exciting opportunities that have become available for a well-known banking corporation in Leeds. Working within our Insurance Sales team you will benefit from working in a corporate contact centre environment, substantial training and be provided with career development with ongoing support from your managers. Ideally, you’ll have prior Customer Service experience combined with an interest in the insurance and understanding of the variety of products we offer. You’ll be a high performing, results focused Read more […]
Part time Customer Service
Part time customer service agents required to work part time hours – to include evenings and Saturday. Duties to include – Deal effectively with all incoming calls from customers- Ensuring that all queries and requests are processed in a professional and timely manner- Handle and resolve customer complaints – Obtain and evaluate all relevant information to handle inquiries and complaints- perform customer verifications- direct requests and unresolved issues to the designated resource- Record details of inquiries, comments and complaints- Follow up outbound calls as and when required Hours Read more […]
First Line Analyst
First Line Analyst – Lvl 3 PAYE – £10 + HOLIDAY PAY LTD/UMBRELLA – £12.30 A leading provider of IT communication services, our client is currently looking for a First Line Analyst to join their expanding team at their prestigious offices in Nottingham. When working as a First Line Analyst for Computacenter you will be required to provide client users with front line helpdesk support and perform a range of technical tasks with any hardware and software issues. Responsibilities · Taking inbound calls from users with technical issues with the view to resolve at first contact while by providing Read more […]
Customer Services Assistant
Talk to a consultant Talk to Julie Proctor, the specialist consultant managing this position, located in Huddersfield Contact consultant ttelephone:01484 428455 ffax:020 7510 5003 3rd Floor, 14 St Georges Square,, Huddersfield, West Yorkshire, United Kingdom, HD1 1JF Read more […]
Apprentice Scheme in Banking
Apprentice roles- Telephone Banking Job Details: Join the Apprenticeship scheme as a Service Consultant and you’ll enjoy the benefits of learning while you earn. If you’ve got a passion for people and a dedication to your own development, you’ll get to build the career you want. This apprenticeship role is aimed at those who have just left school or college. You will gain a qualification in Providing Financial Services (Intermediate) which is equivalent to 5 GCSE’s at Grades A-C. You will be the key first, and often only, point of contact for customer calls, Read more […]
Customer Services Representative
Our client, a leading Lighting Manufacturer based in the City of London, are looking to recruit a Customer Services Representative to improve the efficiency and level of service offered to their key clients. Based in a small team, you will be responsible for handling in excess of 40 daily inbound enquiries and resolving client queries at the earliest possible opportunity.The nature of the Customer Service team is not like a stereotypical Contact Centre and there will be a host of other ad-hoc duties to complete as well as handling inbound enquiries. You will also be responsible for taking Read more […]
Senior Business Analyst
Senior Business Analyst – Contact centresContract3 months – on going.£450 – £500A leading Service provider of IT communication in the UK is currently seeking a Senior Business Analyst with extensive contact centre experience and a wide range of telecom product experience with mobile sector.You will be accountable for defining the customer experience on mobile product launches, be an expert on business improvement and change management. You will assist the wider team to ensure smooth running of product launch. You will be working on a nationwide project upgrading the contact centre services Read more […]
Engagement Team Advisor
My client is a government formed organisation working on a particular project based out of the Warrington area who is looking to recruit a permanent member of staff to join their team.The essence of the role is to act as a first point of contact for all individuals and organisations involved in and related to this specific project.The main duties and responsibilities of the role are:- Dealing with incoming and outgoing correspondence from a wide range of individuals and stakeholders- Acting as a first point of contact for members of the public involved- Assessing incoming emails / letters Read more […]
Customer Care Manager
Our client, a leading Retail and Leisure Company based in South West London, are looking to recruit a Customer Care Manager to lead their small Contact Centre of 9 Sales Advisors.The CompanyA market-leading fitness clothing brand, our client has over 30 nationwide boutiques and is synonymous with innovative, feminine designs for enhanced sporting performance. A fantastic Company to work for, cultural fit is arguably the most important characteristic our client are looking for in recruiting for this position, and they are ideally looking for someone who leads an active life and can relate to Read more […]
Customer Engineer (LDN)
Customer Engineer London£ 12.75A leading provider of IT communication services, our client is currently looking for a Customer Engineer to join their expanding team at their prestigious offices in London. With responsibility for desktop build, migrating user application and floor walking, this role will also involve you in providing service support, operating system upgrades as well as overseeing computer audits Read more […]