Telemarketing Executive / Tele-researcher

Telemarketing Executives/ Tele-researchers DerryHays have been exclusively appointed by one of the North West’s most innovative companies to recruit for a number of exciting opportunities within their growing team.  This is a fantastic opportunity to further your career with the support of a leading organisation where hard word will be rewarded.As telemarketer / tele-researcher you will play a key role within a fast paced team working on a prestigious campaign.  On a daily basis you will be responsible for making outbound B2B calls.  You will conduct surveys on behalf of the company and Read more […]

February 10, 2014 • Tags:  • Posted in: General • No Comments

Customer Service/Sales Team Leader

My client, a major supplier of ingredients to the food Industry, is looking to recruit an experienced Customer Service Team Leader based in Bristol.You will provide management to the customer service team through positive management and leading from the front. Ensure the team achieves weekly sales targets. Motivate, train and develop staff.You will have previous experience of managing a team. You must be target driven and have a passion for delivering excellent customer service. Excellent communication skills a mustPlease contact Jill Squire 0117 9251949 Read more […]

February 10, 2014 • Tags:  • Posted in: General • No Comments

Spanish Speaking Helpdesk Advisor

Talk to a consultant Talk to Tommy Keeling, the specialist consultant managing this position, located in Cardiff Contact consultant ttelephone:02920 398198 ffax:020 8525 3334 1st Floor, 5 Callaghan Square,, Cardiff, Glamorgan, United Kingdom, CF10 5BT Read more […]

February 10, 2014 • Tags:  • Posted in: General • No Comments

Turkish-Speaking Sales Executive

Our client, a leading Online Gaming Company based in Central London, are looking to recruit an enthusiastic, personable, Turkish-speaking candidate to improve the quality of their outbound sales team.Based in fantastic offices, our client are a market leader in the Online Gaming industry and are looking to expand their Turkish client base, capitalising on their already-established market share. In order to increase their business, outbound activity is required to reach out to their prospective customers.This role requires a candidate to make 150 daily outbound calls to Turkish-speaking customers, Read more […]

February 7, 2014 • Tags:  • Posted in: General • No Comments

Internal Sales Coordinator

Internal Sales Person /Customer Service CoordinatorDewsbury£15k-£17k per yearAn exciting opportunity has arisen for an Internal Telesales Person to join a well establish manufacturing company based in the Dewsbury Area.We are looking for an experienced Sales/Customer Service Coordinator to work within our internal sales department dealing with telephone enquiries, order processing and progressing, resolution of queries, trouble shooting and liaison with all other departments to co-ordinate all aspects of customers requirements whilst maintaining a professional service to both our customers Read more […]

February 7, 2014 • Tags:  • Posted in: General • No Comments

German Technical Consultant

We are recruiting for German Technical Consultant for a organisation in Cobalt Business Park.The role will involve dealing with technical questions from dealers and be be able to answer questions about product problems and information enquiries as quickly and effectively as possible.Main duties of the role: Answer all incoming callsDetermine type of call, whether information or problem solving.Processing and conclusion of request.Gather information through databases, research, manuals and contacts.Ensures that quality standards are met or exceeded through example and case maintenance.Document Read more […]

February 7, 2014 • Tags:  • Posted in: General • No Comments

PPI Telephone Agent

PPI Telephone AgentNorthampton£9 per hour6 months contractMy client is a well established financial services organisation that is recruiting for 8 PPI Telephone Agents to join their team in Northampton.Your role will be to handle PPI and General banking complaints from existing customers of the bank. You will be taking incoming calls, your main priority will be to investigate and resolve the complaint. There may be some outbound calling to gather more information about the complaints made. Essential ExperienceMust have call handling experienceMust be able to pass a credit checkMust be able Read more […]

February 6, 2014 • Tags:  • Posted in: General • No Comments

Customer Service Advisor

This is a great opportunity for someone who enjoys working within a service driven organisation, with a company that has a genuine drive to be the best in class for its customers. In order to secure this exciting opportunity you will be able to demonstrate the following skills and attributes:Previous customer service experience in essential. The knowledge and know how of explaining policies and procedures to a range of different people in an effective manner. High level of numeracy and computer literacy. A confident and professional telephone manner. Ability to take on board product and process Read more […]

February 6, 2014 • Tags:  • Posted in: General • No Comments

Contact Centre Planning Analyst

My client is looking to recruit a Contact Centre Planning Analyst based in Bristol City Centre. Working for a major global organisation. The role requires you to forecast contact centre call volumes, types and patterns. Manage the performance of outbound campaigns and agents through the configuration of dialler strategies, job running orders, selections; retry settings and dialler ordering. You will be accountable for the delivery of operational manpower plans for the Contact Centres and Real Time Management.You will have planning/forecasting background with prior headcount, shift planning Read more […]

February 5, 2014 • Tags:  • Posted in: General • No Comments

Appointment Booking Advisor

Central Appointment Booking Advisor (CAB)We are currently looking for people with a proven track record in customer service to join a large corporate organisation based in Narborough, Leicestershire.We are recruiting on the following basis:Working Hours: 35 hours per week. On a 7 hour rotational shift between Mon – Fri 8am to 9pm Sat 8am to 4pmContract: Temporary, with the possibility of being offered a Permanent positionIf you are interested in joining the CAB’s team you will need to have excellent customer service skills along with exceptional listening skills and an articulate and Read more […]

February 4, 2014 • Tags:  • Posted in: General • No Comments