Head of Customer Services
Head of Customer ServicesLondon 100K+ (+BONUS)A leading international media group in innovation and entrepreneurship has a unique position available for a senior level customer service professional, directly reporting to the Chief Marketing Officer. Our client is a FTE 100 organisation with an operating profit in excess of £250m. In an ever increasingly digital world, my Client is engaging more directly with consumers. It is essential our customers receive a consistent, efficient and positive customer service experience to ensure continued brand loyalty and retention. This will allow my Client Read more […]
Medical Sales Advisor
Pay: £15,000 (Realistic £25,000 OTE)Hours: Flexible shift basis between Monday – Thursday 8.30 – 9.00, Friday 8.30 – 7.00 1 in 4 weekends Saturday 9-5, Sunday 11-5.Start date: ASAPOpportunity to work for a UK wide company with over 38years cosmetic surgery experience. They have a 98.2% customer satisfaction and looking for someone to join a 12 strong team to help them maintain this throughout the appointment setting process.They must ensure that patient co-ordinators have a full appointments diary of quality clients for consultation and to be responsible for all associated documentation Read more […]
Customer Services Executive
Our client, a leading Tea Manufacturer/Provider based in Central London, are looking to recruit an experienced Customer Services Executive to improve the service levels and performance of their Customer Service team.Based in Central London, our client are a fascinating Company, and are well established in their niche field. Due to an increase in both business and exposure, they are now looking to add to their workforce. In this Customer Service role, you will be responsible for processing customer sales orders, handling logistics on sales orders and managing Company credit through the Read more […]
Business Development Representative
A leading insurance firm are seeking a unique individual to provide a flow of new and renewal proposal forms to the business development team from existing business prospect databases. This will be achieved through direct telephone calls, identifying key decision makers and basic company information, and establishing a commitment from the prospect. Key Accountabilities· To maintain the database whilst ensuring accurate and up to date information is held· Communicate with prospective customers by email and telephone· Establish from prospects a renewal proposal form or a copy of their existing Read more […]
Customer Support Advisor
Talk to a consultant Talk to Will Taylor, the specialist consultant managing this position, located in Lincoln Contact consultant ttelephone:01522 522101 ffax:01522 544018 1st Floor, 247 High Street,, Lincoln, Lincolnshire, United Kingdom, LN2 1HW Read more […]
Part Time Customer Service Advisor
Our client, a bank based in Belfast, are recruiting for Permanent Part Time Customer Service Advisors.Working within a contact centre environment the hours of work will be;PART TIME HOURS;4PM UNTIL 8PM Monday – ThursdayTaking inbound calls from customers, the successful applicants will be responsible for;Key Accountabilities – Creating genuine rapport with customers and gaining a full understanding of their needs in order to provide relevant and exceptional customer service. – Effectively use information available during each customer call to ensure that the products they hold and services Read more […]
Mortgage Product Advisor
Working for a major national bank based in Bristol City Centre. Numerous Permanent roles have arisen due to market growth and expansion for this client. Working within a contact centre environment handling both inbound and outbound mortgage, insurance and associated product enquiries. The role requires you to deal with both new and existing customers.You will have experience of selling products and services within a regulated environment and proven track record in sales. Previous experience within a Contact Centre environment is essential and aptitude to undertake CEMAP/Financial qualifications Read more […]
German Speaking Call Centre Agent
Fluent German speaker required for busy call centre – Will be taking calls from German customers assisting with technical questions and concerns. Logging the information on to the IT system and passing to 2nd and 3rd line if required. Key Requirements – Native German desirable – Call centre experience or customer service- Must be fluent German both written and verbal Temporary position – long term
Customer Services Manager
Talk to a consultant Talk to Melanie Bell, the specialist consultant managing this position, located in Cambridge Contact consultant ttelephone:01223 361507 ffax:020 7068 5481 Suite A, Terrington House, 13-15 Hills Road,, Cambridge, Cambridgeshire, United Kingdom, CB2 1NL Read more […]
ALL MS Scheduler
A leading provider of IT communication services, is currently looking for a Scheduler to join their expanding team at their prestigious offices in LondonThe role involves logging multiple engineer work-requests onto the in-house job management system and tracking each request through to completion. You will be constantly liaising with both internal and external contacts, ensuring you are giving both excellent customer service and satisfaction by ensuring efficient and regular updates are shared.Previous scheduling or planner experience would be advantageous but is not essential. You will be Read more […]