First Line Analyst Level 3

First Line SupportMilton Keynes£10 basic per hour + holiday pay A leading provider of IT communication services, our client is currently looking for a First Line Support to join their expanding team at their prestigious offices in Milton Keynes.You will be providing a variety of users with telephone helpdesk support dealing with a range of technical tasks for example resetting passwords using Active Directory or trouble shooting Microsoft software issues including Outlook. You will try to resolve queries at first contact, ensuring all calls are logged and tracked on the Remedy Call Management Read more […]

July 18, 2013 • Tags:  • Posted in: General • No Comments

Customer Service Administrator

Talk to a consultant Talk to Amy Lyons, the specialist consultant managing this position, located in Leamington Spa Contact consultant ttelephone:01926314100 ffax:020 8525 3516 Grd Flr Suite B, Villiers House, Clarendon Court, Clarendon Avenue,, Leamington Spa, Warwickshire, United Kingdom, CV32 5PR Read more […]

July 17, 2013 • Tags:  • Posted in: General • No Comments

Customer Service Team Manager

Our client, a leading Luxury Retailer based in Central London, are looking to recruit an experienced Team Manager to lead a team of 15 inbound Customer Service Advisors in their busy Contact Centre.The need to fill this position is urgent and interested candidates are urged to apply at their earliest convenience. In order to be considered, however, you must have experience in leading 10+ Customer Service Agents in a busy Contact Centre and have been responsible for the following:- Conducting regular weekly reviews- Holding 1:1’s with team members- Performance Management- Dealing with escalations- Read more […]

July 17, 2013 • Tags:  • Posted in: General • No Comments

Second Line Analyst

Second Line AnalystMilton Keynes£15 Per hour basic + Holiday A leading provider of IT communication services, our client is currently looking for a Second Line Support to join their expanding team at their prestigious offices in Milton KeynesYou will be providing a variety of users with second line support dealing with a range of technical tasks. You must have previous experience of Virtual Desktop Infrastructure and Thin Client Management as well as Software and Firmware creation and distribution. You will be required to run diagnostics, troubleshoot and access Thin Client devices remotely. Read more […]

July 17, 2013 • Tags:  • Posted in: General • No Comments

Customer Sales representative

HAYS Office SupportHAYS are currently recruiting for a client in the Redhill area who are in need of a Sales representative on a 6 month project. The successful candidate will have experience within customer service and a sales environment.Job Duties include:*First point of contact for selling services to Business Customers*Providing quality service and information to external and internal customers*Handling customer queries*Outgoing calls to Business contacts offering various services*Liaising with departments*Producing Reports of sales*Gaining customer feedbackThis role is an excellent Read more […]

July 16, 2013 • Tags:  • Posted in: General • No Comments

Funding Assistant

Job Title: Funding Assistant Location: SouthamptonSalary: £12,500My client is looking for a  Funding Assistant  to Join their financial sales team based in Southampton. Your objective will be to generate key pieces of information about the businesses on their database. The Funding Assistant is responsible for the initial contact with the potential prospects. The position is target based. The candidate must be able to conduct themselves politely and professionally on the telephone. They will have the ability to work well on their own, be self-motivated and tenacious and to demonstrate a Read more […]

July 15, 2013 • Tags:  • Posted in: General • No Comments

Media Sales Executive

The role:This is an ideal opportunity for those with advertising media sales experience, currently seeking a new challenge within the Stockport and Manchester area. They are a market leader who operates in a sector where aggressive selling isn’t appropriate; As such it is ideal for those wishing to sell in a specialist industry in which the focus is on rapport building and ongoing client management.It is a full cycle sales role, the successful applicant will be given a number of existing accounts to manage and develop to full potential from day one whilst also proactively establishing new Read more […]

July 15, 2013 • Tags:  • Posted in: General • No Comments

Customer Relations Advisor

Our client, a leading Retail Company based in Euston, are looking to recruit a Customer Relations Advisor to improve the standard of their inbound Customer Service team.Working in a team of 4, you will be responsible for fielding in excess of 50 daily inbound calls from both internal Consultants and external clients, and be expected to represent the Company in the best possible light. You will be dealing with queries including stock control, order placements and general product information, and also be expected to handle customer complaints as well.Given that you will be acting as the first Read more […]

July 15, 2013 • Tags:  • Posted in: General • No Comments

Outbound Commercial Sales Advisor

A new role has arisen for one of our major clients and it is a great opportunity for an individual with proven B2B or telesales experience. The purpose of this role is to generate new business and leads through targeted outbound telephone activity to help increase the company’s grip on the market.The commercial clients you call will be established and suspected users of the product. By taking responsibility of your own region and working within a team of other telesales advisors, you will target clients through a wide range of sectors on a daily basis to produce numerous, quality leads. Read more […]

July 15, 2013 • Tags:  • Posted in: General • No Comments

Outbound Telesales Agent

My client are a successful company who are keen to recruit an experienced telesales agent to join their growing team. Their UK office, based in the North Midlands, was opened over 5 years ago but the parent company has been in existence for approximately 70 years. They offer a secure career with genuine potential to progress within a relaxed office environment.You would be responsible for high levels of activity, making outbound cold calls to potential new customers and lapsed customers using the companies database and also generating new leads. You will be passionate, driven, resilient Read more […]

July 15, 2013 • Tags:  • Posted in: General • No Comments