Resource Manager
Working for an established organisation, requiring an experienced Resource Manager. They will manage the effective delivery of service through the customer service centre.Your key responsibilities will be to:· Manage call centre targets in line with bench marked comparisons· Produce rosters to support effective staffing of the 24-hour operation· Training, holiday and sickness planning and mitigation of the impact of absence· Empowered decision-making. Candidates must have experience in process production, implementation and management using appropriate systems. Plans to surge in business Read more […]
Market Researcher
Multi-lingual Market ResearcherConduct pre-set questions on an internal basisFluent German Market ResearcherBramhall (Stockport)£9/hour (including £1/hour holiday bonus)Hours: 8am till 4pm (with ½ or hour lunch), Mon-FriThis is a temporary role with a view to make employees’ permanent.My client conducts surveys on behalf of large organisations in order to gather market research. This is done from a central hub and incorporates all multi-lingual staff to conduct these across Europe.Due to constant growth and demand within the industry, the company is in need for fluent German speakers Read more […]
Lending Administrator
Lending Consultant – GlasgowHays Talent Solutions are currently recruiting a number of Lending Consultants for a large financial organisation based in the centre of Glasgow. We are recruiting on the following basis:Geographic Region – GlasgowJob Classification – Lending Consultant Salary Range – £8.50 a hourContract Type – Temporary Contract (till Dec 2013)Start date – 19th August 2013Job Purpose – To provide support to customers involved in the lending decision. Knowledge, Skills Experience Required • Experience in a related industry in a similar lending role, including underwriting Read more […]
Insurance Sales Consultants
A new and exciting opportunity has arisen to join a vibrant team of Sales Consultants within a corporate contact centre in Pudsey, West Yorkshire for a Leading Insurance Provider. As a Sales Consultant you will be responsible for the promotion and selling of policies to new and existing customers and instruction of service provision. You will also be the point of contact for follow-on customer activities and queries.To succeed in this role you will possess the following skills and qualities:• Accurate and relevant data capture during and after the call to allow for the correct rating of Read more […]
Part Time Customer Service Co-ordinator
Customer Service Co ordinator£19 000 plus commission plus bonus (OTE £22,000 – 23,000) Immediate start available. This is a part time role with flexible working hours considered – ideally 5 days but shorter working days.The busy sales office of a long-established business is looking for a customer-focused sales and admin professional to join its growing team. Experience of working in a fast-paced environment is essential along with strong selling skills and a meticulous eye for detail. You must have the desire to deliver excellent customer service and the ability to multitask under pressure.Working Read more […]
Customer Service Advisor- Leicestershire
If you have customer service experience and thrive on being the vital link between company reputation and customer satisfaction then this company is looking for you. This 10 month, fixed-term contract in southwest Leicestershire is a job that needs someone who has the experience to fit in seamlessly and keep this vital service ticking.Working as part of a small team, you will be fielding inbound calls from a variety of clients as well as making follow up outbound calls. Other general administrative duties such as responding to emails and database house keeping are also required. This vacancy Read more […]
Complaint Handler
We are currently recruiting a Complaint Handlers for a large corporate organisation based in Morley, Leeds (L S 2 7 0 J G). This is a great opportunity for someone who enjoys working within a service driven organisation. If you are unable to commit to ALL of the below, please do not apply.All successful candidates will be subject to a credit check and must be able to supply 3 years of continuous referencing – Either Academic, Employment or proof of receipt of benefit such as Job Seeker/Maternity/Carers Allowance.Job Details –Full Time – 5 days p/w, 9 AM – 5 PM Monday – FridayTemp Read more […]
Customer Telephony Advisor II
Customer Service AdvisorWe are currently looking for people with a proven track record in customer service to join a large corporate organisation based in Teesside.We are recruiting on the following basis:Working Hours: 35 hours per week. Mon – Fri 08.00 – 20.00 occasional SaturdayContract: Temporary, Start date: September 2013End date: December 2013 Rate of pay: £6.59 a hour Location: StocktonWhat we will be looking for in you:You will need excellent listening and communication skills and a high level of motivation as well as previous experience in a customer facing role. You’ll have Read more […]
Customer Service Sales Agent
A number of Customer Service Agents are urgently required to join leading banking group in Edinburgh. Working within a team, you will deal with mortgage enquiries via telephone ensuring that the highest level of customer service is maintained at all times. The ideal candidate will have a customer service background ideally gained within a contact centre environment. A high attention to detail couple with excellent communication skills is necessary as is a good working knowledge of MS Word and Excel. Previous experience of working towards deadlines is essential as is the ability to Read more […]
Service Support Manager
Superb new position for a fantastic Client based here in Milton Keynes.My Client is looking for Service Support Manager!An opportunity has arisen for a Service Support Manager, this position will be based at there Head Office, here in Milton Keynes.Reporting to the Commercial Service Support Manager you will be responsible for maintaining and monitoring all infrastructure and processes necessary forthe service office to fulfil all customer needs and agreed After Sales objectives. This encompasses control of engineer Dispatch and work allocation,subcontractor work and engineer paperwork.The Read more […]